Service Inside Sales

Inside Sales Representative

At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver a superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

Are you a driven sales professional who thrives on building customer relationships and closing service contracts? This inside sales role is ideal for someone who understands the value of recurring service, knows how to build trust with clients, and wants to grow with an industry leader in fire protection and life safety systems.

Here's what you can expect :

• Work with customers to build long-standing relationships
• Collaborate with other departments, such as Operations, to ensure the customer receives our unique service experience
• Be the customer's advocate and main point of contactdirecting them to the right team members when needed
• Review past inspection reports to identify service needs and build accurate quotes
• Perform administrative duties such as preparing proposals, sending contract renewals, and completing required forms

This will account for about 70% of your time. The remaining 30% will be spent out in the fieldmeeting customers face-to-face, building rapport, and surveying life safety equipment to help you effectively quote and sell service contracts.

While technical experience with sprinkler systems is helpful, here's what it takes to succeed in this role :

Qualifications :

What we offer :

Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO / AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.