Sr. End User Support Specialist Billerica, MAPhantom Staffing • Billerica, MA, United States
Sr. End User Support Specialist Billerica, MA
Phantom Staffing • Billerica, MA, United States
30+ days ago
Job type
- Full-time
Job description
About the job Sr. End User Support Specialist Billerica, MA
Requirements :
- 7+ years experience supporting / administering desktop / mobile operating systems and enterprise user accounts
- Associates Degree in a technology related field or equivalent experience or A+ certified or similar
- Hands-on using helpdesk ticketing systems (ManageEngine, ServiceNow, JIRA, etc.) to manage customer requests
- Experience administrating and supporting Windows 10 Enterprise, Bitlocker, Office 365 (OneDrive, Teams, Outlook) / Office Suite, Active Directory, SCCM, Microsoft Edge / IE, Single Sign On, MFA, troubleshooting group policy
- Experience with Exchange Online mailbox management, calendaring, and synching across multiple clients
- Excellent written and verb
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End User Support Specialist • Billerica, MA, United States
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