Talent.com
HR Specialist I-Spanish Speaking
HR Specialist I-Spanish SpeakingIllinois Staffing • Great Lakes, IL, US
HR Specialist I-Spanish Speaking

HR Specialist I-Spanish Speaking

Illinois Staffing • Great Lakes, IL, US
1 day ago
Job type
  • Temporary
Job description

Human Resources Service Representative

Location : North Chicago, IL 60064 / Hybrid Duration : 06+ Months contract, Potential with long term

Job Description : Top skills and experience required for this position :

  • Bi-lingual Spanish speaking
  • General HR Knowledge (I-9 knowledge is a bonus)
  • Workday / Service Now knowledge
  • Ability to perform in a high case volume organization
  • Strong interpersonal, collaborate and team building spirits

Description :

This role is responsible for routine customer experience inquiries related to the Service catalog (e.g., HR, Payroll, Benefits, Talent etc.) and provides Employee and Manager self-service support. This role opens tickets / cases and answers HR customer questions through the assistance of standard screens, scripts, and developed procedures for inquiry resolution.

Responsibilities :

  • Answers general questions and redirects misplaced calls
  • Leverages procedures, policy manuals, knowledge databases, other reference materials, etc. to answer employee and manager inquiries and resolving employee and manager HR transactions
  • Guides HR Employee Self-Service and Manager Self-Service transactions
  • Executes select HR related transactions (e.g., data changes) or appropriately escalates issues as needed
  • Inputs data into Workday to transact on customer requests
  • Escalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is required
  • Documents all employee inquiries, issues, and transactions in case management tools as required
  • Participates in continuous improvement workshops and projects as requested
  • Participates in ad hoc projects as required
  • Qualification Requirements :

  • High School Diploma or GED Equivalent.
  • 1+ years' experience within Human Resources.
  • 1+ years' experience in customer service.
  • Preferred qualifications :

  • Strong customer service and interpersonal skills
  • Familiar with HR service and processes as well as HRIS tools and systems
  • Able to navigate computerized data entry systems and other relevant applications
  • Able to follow standard procedures and processes
  • Able to escalate issues timely to the right group
  • Ability to handle confidential and sensitive information
  • About US Tech Solutions : US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

    US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Create a job alert for this search

    Hr Specialist • Great Lakes, IL, US

    Related jobs
    HR Specialist I-Spanish Speaking

    HR Specialist I-Spanish Speaking

    Chicago Staffing • Great Lakes, IL, US
    Temporary
    Human Resources Service Representative.Location : North Chicago, IL 60064 / Hybrid Duration : 06+ Months Contract, Potential with Long Term. Job Description : Top skills and experience required for thi...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Marketing Specialist

    Marketing Specialist

    Coca Cola • Union Grove, WI, USA
    Full-time
    Join the Coca Cola team and be part of a world-renowned company committed to sustainability, diversity, and innovation.As a Marketing Specialist, you will work with a team to develop and execute ma...Show more
    Last updated: 24 days ago • Promoted
    Business Systems Team Lead - International

    Business Systems Team Lead - International

    Uline • Pleasant Prairie, WI, United States
    Full-time
    Business Systems Team Lead - International.Uline Drive, Pleasant Prairie, WI 53158.Support the tech that takes Uline global! As Business Systems Team Lead, you'll guide a talented team and play a k...Show more
    Last updated: 5 days ago • Promoted
    Client Service Representative - Bilingual Spanish Preferred

    Client Service Representative - Bilingual Spanish Preferred

    Old National Bank • Waukegan, IL, United States
    Full-time
    Client Service Representative - Bilingual Spanish Preferred.Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse...Show more
    Last updated: 30+ days ago • Promoted
    Digital Marketing Specialist

    Digital Marketing Specialist

    Fresenius Kabi USA, LLC • Pleasant Prairie, WI, United States
    Full-time
    The Digital Marketing Specialist - Cell & Gene Therapy (CGT) Technologies leads the development and execution of integrated digital marketing strategies that drive audience engagement, brand equity...Show more
    Last updated: 2 days ago • Promoted
    Senior Branch Specialist (Bi-lingual English / Spanish required)

    Senior Branch Specialist (Bi-lingual English / Spanish required)

    Consumers Credit Union • Waukegan, IL, United States
    Full-time
    Join Consumers Credit Union in Waukegan, IL.Personal Banker) to join the team!.As a Senior Branch Specialist (Personal Banker), you'll develop relationships with our members, become their financial...Show more
    Last updated: 24 days ago • Promoted
    Bilingual Spanish Personal Banker

    Bilingual Spanish Personal Banker

    PNC Financial Services Group • Waukegan, IL, United States
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 15 days ago • Promoted
    HR Business Partner

    HR Business Partner

    Wisconsin Staffing • Pleasant Prairie, WI, US
    Full-time
    At Uline, we believe it's all about having good people and as an HR Business Partner, that starts with you.Serve as a main Human Resources contact for recruitment, new employee onboarding and emplo...Show more
    Last updated: 13 hours ago • Promoted • New!
    HR Operations Partner

    HR Operations Partner

    Impact Networking • Lake Forest, IL, US
    Full-time
    Impact is a leading national managed services provider, specializing in IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management.We are committe...Show more
    Last updated: 12 hours ago • Promoted • New!
    Sales Development Rep

    Sales Development Rep

    Camping World Holdings • Sturtevant, WI, US
    Full-time +1
    Sales Development Representative.As a Sales Development Representative you will be a key contributor to our enterprise wide sales initiative. We are looking for someone with a proven track record an...Show more
    Last updated: 30+ days ago • Promoted
    Sr. HR Business Partner

    Sr. HR Business Partner

    ChenMed • Deerfield, IL, US
    Full-time
    Human Resources Business Partner (HRBP).We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off ...Show more
    Last updated: 30+ days ago • Promoted
    International Trade Compliance

    International Trade Compliance

    USA Jobs • Pleasant Prairie, WI, US
    Full-time
    International Trade Compliance Specialist.Interested in the global economy? Uline is North Americas leading distributor of shipping, industrial and packaging materials, and were growing! As an Inte...Show more
    Last updated: 1 hour ago • Promoted • New!
    HR generalist / Payroll Specialist

    HR generalist / Payroll Specialist

    MRA Recruiting Services • Sturtevant, WI, US
    Full-time
    HR Generalist / Payroll Specialist Poclain Hydraulics Inc Sturtevant, WI.If payroll accuracy, clean audits, and zero-drama compliance are your thingand you can switch from W-2s to interview schedul...Show more
    Last updated: 30+ days ago • Promoted
    HR & Payroll Specialist

    HR & Payroll Specialist

    95 Percent Group • Lincolnshire, IL, United States
    Full-time
    The Human Resources & Payroll Specialist will perform day-to-day operational duties of the Human Resource department performing routine tasks required to administer and execute Human Resource progr...Show more
    Last updated: 19 days ago • Promoted
    IT Technician - Bilingual : Spanish

    IT Technician - Bilingual : Spanish

    Rittal • Schaumburg, IL, United States
    Full-time
    Proven Leadership, Hard Work and Innovation Alive and Well in North America.Rittal North America has built a strong tradition of innovation and takes pride in a progressive approach to engineering....Show more
    Last updated: 19 days ago • Promoted
    HR Specialist I - Bi-lingual / French speaking

    HR Specialist I - Bi-lingual / French speaking

    US Tech Solutions • North Chicago, IL, United States
    Temporary
    Duration : 06+ Months contract, Potential with long term.Top skills, experience or required for this position : .General HR Knowledge (I-9 knowledge is a bonus). Ability to perform in a high case volum...Show more
    Last updated: 7 days ago • Promoted
    Human Resources Specialist (Military)

    Human Resources Specialist (Military)

    Clearance Jobs • Arlington Heights, IL, US
    Permanent
    Help review all administrative and military personnel related correspondence.Ensure compliance with administrative regulations and procedures. Advise the Commander, staff, and subordinate units on a...Show more
    Last updated: 30+ days ago • Promoted
    Human Resources Specialist

    Human Resources Specialist

    Kemkrest • Pleasant Prairie, WI, US
    Full-time
    Requisition Number : HUMAN001280.Location : Pleasant Prairie, WI 53158, USA.At Kem Krest, we are more than a supply chain solutions providerwe are a trusted partner to some of the world's leading aut...Show more
    Last updated: 17 days ago • Promoted