General Manager Office Property Management

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Position Title : General Manager

Position Summary : The General Manager serves as the senior executive leader of a diverse portfolio including two small commercial buildings totaling 210000 square feet and several retail properties. This role is responsible for achieving optimal financial performance tenant satisfaction and operational excellence across all assigned assets while providing strategic leadership and oversight.

Essential Duties and Responsibilities :

Portfolio Leadership :

Lead day-to-day operations of two commercial buildings (210000 sq ft combined) and multiple retail properties

Develop and implement strategic management plans for each assigned asset

Ensure compliance with all JLL policies procedures and client requirements

Financial Management & Reporting :

Oversee monthly financials for one building including income statements cash flow analysis and variance reporting

Direct real estate tax assessments appeals and payment processes

Supervise CAM (Common Area Maintenance) reconciliations and tenant billing

Lead annual operating and capital budget development with quarterly reforecasting

Analyze financial performance and provide strategic recommendations for revenue optimization

Tenant Relations :

Ensure high tenant satisfaction through proactive communication and service delivery

Oversee tenant improvements and manage move-in / move-out processes

Handle escalated tenant service requests and lease-related concerns

Conduct regular tenant meetings to address operational needs and maintain strong relationships

Operations & Facilities Leadership :

Direct building maintenance repairs and capital improvement projects

Lead vendor relationships and service contracts to ensure quality and cost-effectiveness

Ensure compliance with safety regulations and emergency procedures

Oversee building systems and coordinate with engineering staff

Required Qualifications :

Bachelors degree in Business Administration Real Estate or related field preferred

Minimum 5 years of commercial real estate or property management experience

Strong financial acumen with experience in budget preparation and financial reporting

Proficiency in property management software MS Office Suite and financial analysis tools

Excellent communication and interpersonal skills

Industry certifications (RPA CPM ARM) preferred

Key Performance Indicators :

Achievement of NOI and cash flow targets

Tenant retention rates and satisfaction scores

Budget variance management and accuracy of financial forecasting

Timely completion of CAM reconciliations and financial reporting

Successful management of capital projects within budget and timeline

This position offers the opportunity to lead a diverse commercial real estate portfolio while building strong client and tenant relationships in a dynamic market environment.

Estimated compensation for this position :

150000..00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location : On-site New York NY

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

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Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Required Experience :

Director

Key Skills

Databases,Inventory Control,Law Enforcement,Warehouse Experience,Computer Literacy,Business requirements,Sharepoint,Training & Development,Property Management,Public Speaking,Supervising Experience,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1