About the Opportunity
InfoSend, Inc. — a national leader in secure data processing, print, mail, and digital communication solutions serving public-sector and highly regulated industries — seeks an accomplished IT Director to oversee the company’s technology and lead enterprise-wide modernization and innovation initiatives.
The IT Director will oversee all technology operations, software development, cybersecurity, and infrastructure to ensure InfoSend’s platforms are secure, scalable and positioned for future growth.
This role is a member of InfoSend’s senior leadership team and partners closely with executive management and other senior leaders to align technology strategy with corporate priorities.
Key Responsibilities
Technology Vision & Strategy
- Define and execute InfoSend’s long-term technology roadmap, aligning innovation and investment with corporate growth objectives
- Lead modernization initiatives across data processing, print and mail production systems, and digital delivery platforms
- Evaluate emerging technologies to enhance automation, operational efficiency, and client integration capabilities
- Serve as the principal technology advisor to executive leadership and provide strategic guidance on infrastructure, cybersecurity, and product evolution
- Represent InfoSend’s technology vision in client discussions, audits, and industry engagements
Software Development & Programming Oversight
Direct all software and programming functions supporting client implementations, data processing, and system integrationsOversee development standards, architecture, and secure coding practices to ensure performance and maintainabilityPartner with the Programming Manager and cross-functional teams to deliver new solutions, enhancements, and custom integrations that meet client needsChampion agile methodologies and continuous improvement to accelerate deployment cycles and strengthen delivery qualityInfrastructure, Security & Compliance
Promote InfoSend’s cybersecurity and data-protection initiatives, fostering a security-first culture across all teamsOversee the architecture, maintenance, and scalability of InfoSend’s enterprise infrastructure across on-premises environmentsEnsure maximum uptime, security, and disaster-recovery readiness for all production systemsLead InfoSend’s cybersecurity and compliance programs, maintaining adherence to SOC 2, HIPAA, and PCI-DSS standardsManage technology audits, risk assessments, and data-protection initiatives to safeguard client information and proprietary assetsOversee IT vendor management, contract negotiation, and strategic technology partnershipsLeadership & Organizational Development
Lead a multi-disciplinary technology organization of 20+ professionalsBuild, mentor, and inspire a high-performing technology organization spanning infrastructure, programming, cybersecurity, and DevOps disciplinesFoster collaboration between technical and client-facing departments to ensure unified execution and communicationDefine performance metrics, service levels, and accountability frameworks that promote excellence and transparencyPartner with HR and the executive team to plan staffing, succession, and professional development for technology personnelCollaboration & Representation
Collaborate closely with the President and other executives to align technology strategy with business, financial, and operational prioritiesParticipate in strategic planning, budgeting, and risk-management activitiesEngage with clients and partners to present InfoSend’s technology capabilities, support audits, and contribute to RFP and compliance documentationRepresent InfoSend at conferences, industry panels, and client meetings as a thought leader in secure communications technologyQualifications
Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s or MBA preferred)10+ years of progressive technology leadership experience, including at least 5 years in a senior leadership role overseeing infrastructure and software developmentProven success managing enterprise-scale environments in highly regulated or data-centric industriesExpertise in Microsoft and Linux infrastructure and server virtualizationIn-depth knowledge of software development life cycles, agile methodologies, cybersecurity, and data-protection frameworksStrong leadership, financial acumen, and communication skillsEmployment contingent upon successful completion of a background check and drug screeningPreferred Attributes
Experience in industries governed by strict data-privacy and audit requirements (e.g., healthcare, utilities, insurance, or government)Demonstrated success in technology modernization or digital-transformation initiativesFamiliarity with print and mail production environments, data workflows, and large-scale client onboardingTrack record of aligning technology investments with measurable business outcomesWhy Join InfoSend
As InfoSend’s IT Director, you will define and lead the technology direction of one of the nation’s most trusted customer-communication providers. You’ll oversee the platforms, systems, and teams that enable secure delivery of millions of critical documents every month across print, mail, and digital channels.
This is a unique opportunity to shape InfoSend’s technological future—driving innovation, strengthening security, and ensuring excellence in every client interaction.
Compensation range : $175,000-210,000 / year
We offer full benefit package, 401(k) with employer match, paid time off, sick time, and bonuses