Customer Service Representative
RICHARD TAY INSURANCE AND FINANCIALIrvine, CA, US30+ days ago
Job type
- Full-time
Job descriptionAnswer customer questions via phone, email, and in-person Assist clients with new quotes, updating policies, payments, and other services Schedule appointments and maintain calendar Maintain detailed records of client interactions Review audits and / or policies Collaborate with colleagues to provide comprehensive customer service Knowledge of insurance products High school diploma / GED required, Bachelors degree preferred Excellent customer service skills Highly organized with strong time management skills Familiarity with Microsoft Office and other software applications
Job Description
Job Description
Benefits / Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
Qualifications
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Customer Service Representative • Irvine, CA, US