Manager, Software Engineering (Checkout Experience)

Manager, Software Engineering (Checkout Experience)

Want to help us help others? We’re hiring!

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for our next Software Engineer Manager (Checkout), GoFundMe Pro.

The Checkout team is at the heart of how donors give. The team owns the end-to-end donation funnel from landing pages to the payment and confirmation. The team’s mission is to maximize conversion, minimize friction, and deliver a high-performance, reliable, secure, and delightful checkout experience.

This team is cross-functional and highly collaborative, partnering closely with Product, Design, Analytics, Payments, Risk, and Platform teams to continuously improve the donor experience while maintaining world-class reliability and performance.

As an Engineering Manager, you will be responsible for building and scaling a high-performing team that optimizes conversion, performance, and reliability across all donation checkout flows.

You’ll influence the technical roadmap, champion experimentation and A / B testing frameworks, and ensure that our payment integrations, fraud / risk safeguards, and user flows are seamless and trustworthy. As a hands‑on, player‑coach manager, you will drive technical excellence, mentor engineers, and shape a culture that values experimentation, autonomy, performance, and end‑to‑end ownership.

This is a hybrid role that requires 3 days per week at the office, and we are therefore only able to consider candidates who are located or willing to relocate to San Francisco, CA.

The Job

• Lead, mentor, and grow a team of engineers responsible for checkout and donation flows across web and mobile.
• Define and drive the technical roadmap for performance, reliability, and conversion optimization.
• Partner with Product and Design to deliver intuitive, accessible, and high‑converting donor experiences.
• Collaborate with Analytics and Data Science to measure, experiment, and optimize conversion funnels.
• Integrate and maintain payment processors, gateways, and fraud / risk controls while ensuring PCI compliance and donor trust.
• Drive performance excellence : page load, interactivity, error monitoring, and global scalability.
• Own engineering best practices, CI / CD, observability, and technical debt reduction.
• Partner with senior leadership to align on strategy, metrics, and priorities.
• Comfortable with jumping on calls with customers to triage / solution problems or configuration challenges.

You

Preferred

Why you’ll love it here

We live by our core values :

impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full‑time position is $204,000 - $306,000 + equity + benefits. As this is a hybrid position, the salary range was determined by role, level, and possible location across the U.S. Individual pay is determined by work location and additional factors including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.

Global Data Privacy Notice for Job Candidates and Applicants :

Depending on your location, the General Data Protection Regulation (GDPR) or certain U.S. privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here.

Learn more about GoFundMe :

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ’24 annual report.

For recent company news and announcements, visit our Newsroom.

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