WFM & AI Solutions Lead

Description

WFM & AI Solutions Lead

Location : Remote (Preferably in Parsippany NJ or Charlotte NC)

Travel : Approximately 10%

Salary : $80000-$120000 annually

Job Summary :

The WFM & AI Solutions Lead provides ongoing support for the Infor WFM Solution addressing design gaps enhancements and evolving requirements. This role involves analyzing organizational business and application systems to propose process efficiencies deliver dynamic solutions partnering with testing leads for robust testing and providing production-level support for complex issues. The analyst will also collaborate with various teams to document the standard and custom solutions for Infor WFM Infor OS and their related modules and ensure compatibility and integration across workstreams and product lines. The ideal candidate will have a background in artificial intelligence (AI) automation and hands-on experience integrating AI-driven solutions into enterprise platforms such as Infor Workforce Management (WFM).

ESSENTIAL FUNCTIONS :

• The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned and functions may be modified according to business necessity.
• Associates are held accountable for successful job performance. Job performance standards may be documented separately and may include functions objectives duties or tasks not specifically listed herein.
• AI Solution Development : Design develop and implement AI models and algorithms integrating them into existing or new applications. This includes data preparation feature engineering evaluation and deployment.
• Provide analysis of organizational system adoption to identify and deliver dynamic solutions to address end-user concerns desired functionality and new organizational / industry / system requirements where approved by leadership.
• Partner with testing leads for robust testing of requirements across workstreams product lines and solutions to ensure compatibility lower regression occurrences and maintain code integration.
• Partner with all teams to provide clear documentation of custom Data Lake configuration and solution as it evolves over its lifetime and development.

Draft and refine functional design documentation for standard configuration reference and in support of custom development of system processes such as define export files for integration with other workstreams business intelligence data sources and application security administration.

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference depending upon the nature of the position.

EDUCATION / EXPERIENCE :

Bachelors degree in related field or equivalent combination of training and experience.

3-5 years experience (preferably with the Infor Cloud Suite for WFM OS and Mongoose) in WFM Time and Attendance WFM Multi View Scheduling WFM Labor Forecasting Infor Data Lake Electronic Time Capture.

1 years of experience in software development with a focus on AI Automation or Agentic AI application development and integration.

Electronic Time Capture (HTML Physical - ATS and Synel IVR) :

Security :

Data Fabric / Data Lake :

Environment Strategy and Support :

COMPETENCIES : (as demonstrated through experience training and / or testing) :

Optimizes work processes

Interpersonal savvy and communication both verbal and written

Strategic mindset

Collaborates

Cultivate innovation

Communicates effectively

Attention to detail

Why Join Us

Meaningful work that contributes directly to the safety and success of our clients.

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.

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Key Skills

Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 80000 - 120000