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Operations Specialist I Secondary Program (Part Time)
Operations Specialist I Secondary Program (Part Time)Kirkwood Community College • Cedar Rapids, Iowa, USA
Operations Specialist I Secondary Program (Part Time)

Operations Specialist I Secondary Program (Part Time)

Kirkwood Community College • Cedar Rapids, Iowa, USA
19 days ago
Job type
  • Part-time
Job description

JOB GOAL :

To advance the colleges mission vision principles values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY :

Under moderate supervision this position provides department support manages department processes and ensures smooth running of the Adult Education and Literacy office. This position must be able to provide exceptional customer service both over the phone and in a high traffic office setting. Persons in this position must also work on a cross functional team that supports all aspects of program support data entry and student outcomes. Persons in this position will typically work 10 hours per week Monday-Thursday from 4 : 30pm-7 : 00pm but may be asked to help with coverage during the day Monday-Friday as needed.

UNIVERSAL CORE COMPETENCIES :

  • Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
  • Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
  • Champion Service- anticipating needs and create a welcoming diverse and inclusive environment.
  • Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
  • Lead- regardless of title through positive influence.

DUTIES / RESPONSIBILITIES :

  • Answer and / or re-direct basic inquiries from internal and external customers either via phone calls email or in person.
  • Assist with information sessions scheduling student appointments and intaking student demographics and documents.
  • Perform various office clerical duties including filing typing scanning and after the class processing of student records
  • Process registrations cancelations and transfers for Adult Basic Education and ELL students
  • Review / enter courses and classes into the non-credit and federal reporting system
  • Utilize Kirkwoods software system to assist with room scheduling.
  • Enter student outcomes for student records
  • Complete data audits for accurate student records
  • Assist in mailings to students or other external partners
  • Assist with department activities meetings such as catering supplies and scheduling
  • Perform other duties as assigned
  • PERFORMANCE EXPECTATIONS :

  • Be able and willing to represent the college in the most positive manner with prospective former and current students clients suppliers and the community we serve.
  • Ability to provide service in a courteous prompt professional and efficient manner
  • Read understand and express oneself clearly and effectively in oral and written form.
  • Ability to work in a cross-functional team-based environment and collaborate with others in setting goals and problem solving.
  • Establish and maintain good working relationships with students colleagues and general public.
  • Welcome value and nurture people of all backgrounds perspectives and experiences as well as support and promote an environment that accepts differences.
  • The statements contained herein reflect general details as necessary to describe the essential job duties / responsibilities and performance expectations of the job which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

    PHYSICAL ACTIVITIES WITH / WITHOUT REASONABLE ACCOMMODATION :

    Position involves working in an office setting. Occasional (10-33%) standing pushing pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting walking repetitive motion talking and hearing.

    MINIMUM QUALIFICATIONS :

  • High school diploma or equivalency plus two years related experience; or an Associates degree in a related field.
  • Possess a good working knowledge of personal computers and Microsoft Office products with an emphasis on Word and Excel.
  • Knowledge of standard office equipment.
  • PREFERRED QUALIFICATIONS LICENSES CERTIFICATIONS OR REGISTRATIONS :

  • Associates degree in a related field
  • Experience in an educational setting
  • EEO / AA STATEMENT :

    It is the policy of Kirkwood Community College not to discriminate in its programs activities or employment on the basis of race color national origin sex disability age sexual orientation gender identity creed religion and actual or potential family parental or marital status. If you have questions or complaints related to compliance with this policy please contact the Vice President Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students) 6301 Kirkwood Blvd. SW Cedar Rapids IA 52404 or the Director of the Office for Civil Rights U.S. Department of Education Cesar E. Chavez Memorial Building 1244 Speer Boulevard Suite 310 Denver CO 80204-3582 Telephone : FAX : TDD Email : .

    WHY KIRKWOOD :

    Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient innovative visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs Kirkwood boasts 16000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.

    Review of applications will continue until the position is filled.

    Required Experience :

    IC

    Key Skills

    Bidding,Apps,Benefits,Corporate Recruitment,Android Development

    Employment Type : Part-Time

    Experience : years

    Vacancy : 1

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    Program Specialist • Cedar Rapids, Iowa, USA

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