Support Specialist

Job Description

Job Description

Job Summary

The Support Specialist role is to provide clerical, data, and information related technical support to Team Manager / Department Director and members of the assigned team.

Essential Functions

• Effectively utilizes multiple applications to access and extract data for analysis by Clinical Practice Team members.
• Serve as backup to other Support Specialists and Administrative Assistants.
• Establish and maintain administrative procedures, files, and records for respective team.
• Perform complex clerical assignments such as developing forms, establishing, and maintaining appropriate databases, and preparing PowerPoint presentations.
• Conduct research as required for Team Manager / Department Director and team members.
• Develop new and special report formats as required.
• Answer phones and respond to general inquiries regarding departmental policies and procedures.
• Work with team members to collect data and prepare for accreditation audits. May result in the need to compile data and prepare reports.
• Additional duties, as assigned.

Job Requirements and Qualifications

Education :

Experience Requirements :

Job Specific Competencies / Skills :

Oakland Community Health Network’s Core Competencies :

Additional Information

(Travel required, physical requirements, schedules, etc.) :

OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.