Inventory Processor

About Us

Dyson is a global technology enterprise. We're growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.

We're committed to fostering a strong, connected culture where people collaborate, develop, and learn from one another regardless of location. Through effective communication, shared goals, and intentional collaboration, we can create an environment that supports engagement, growth, and teamwork across out distributed workforce. This approach allows us to maintain a dynamic and inclusive culture while offering flexibility of remote work.

About the Role

• Review daily report from third party warehouse to identify returns received
• Record inventory movements and customer credits in SAP
• Identify and resolve return discrepancies
• Perform cycle count research to identify root causes of inventory overages and shortages and support timely resolution
• Perform research in SAP ERP and CRM for unidentified returns in order to determine proper resolution of customer credit
• Maintain a master file to ensure all open items are properly closed out
• Process return credits for commercial customers and resolve any discrepancies
• Provide daily reporting to management of return processing status
• Support Dyson Service Center (DSC) inventory activity, including plant-to-plant transfers between service centers to balance inventory and support operational needs
• Process various stock movements into the SAP inventory system
• Execute and monitor SAP stock movements related to DSC transfers, scrap disposition, and inventory adjustments
• Support the month end close process relating to various inventory transactions
• Attend and participate in the annual physical inventory counts
• Ensure all DSC inventory transactions are properly documented, reconciled, and closed in SAP
• Build and maintain a strong relationship with third party warehouses; effectively communicate to ensure processes are being followed and speed of resolution
• Process returned inventory transfers designated for scrap from Dyson Service Centers to third-party logistics (3PL) partners through SAP
• Collaborate cross functionally to identify opportunities for improvement
• Be an organized, detail-oriented individual to ensure all open items are closed out
• When little information is available, thrive on performing research and digging into systems / reports to find the answer
• Partner with Dyson Service Centers and third-party warehouses to investigate discrepancies and ensure accurate inventory records
• Develop and recommend improvements to current operating procedures
• Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
• Special projects and ad hoc analysis as required

About You

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.

Financial benefits :

401K with up to a 4% match

Company paid Life Insurance and AD&D

Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits :

Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time

Pre-tax Commuter Benefits (applicable areas only)

Generous Child Care Leave Program

Wellness Program

Employee Assistance Program

Generous Dyson Product Discounts

Health benefits :

Multi-Level Healthcare Coverage Options

Vision & Dental Coverage

Company paid Short-Term and Long-Term Disability

Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.