Talent.com
Director - IT Infrastructure Engineering & Operations
Director - IT Infrastructure Engineering & OperationsUnited Airlines • Chicago, IL, US
No longer accepting applications
Director - IT Infrastructure Engineering & Operations

Director - IT Infrastructure Engineering & Operations

United Airlines • Chicago, IL, US
5 days ago
Job type
  • Full-time
Job description

Director Of It Infrastructure Engineering & Operations

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.

United's Digital Technology Team Is Comprised Of Many Talented Individuals All Working Together With Cutting-Edge Technology To Build The Best Airline In The History Of Aviation. Our Team Designs, Develops And Maintains Massively Scaling Technology Solutions Brought To Life With Innovative Architectures, Data Analytics, And Digital Solutions.

Job Overview And Responsibilities

The Director Of It Infrastructure Engineering & Operations Is A Strategic And Hands-On Technology Leader Responsible For Driving The Modernization, Reliability, And Automation Of The Organization's Infrastructure Landscape. This Role Oversees The Design, Engineering, And Operational Excellence Of Global Compute, Storage, Network, And Cloud Environments, Ensuring They Deliver Secure, Scalable, And High-Performing Services That Enable Business Growth.

This Leader Will Guide The Evolution From Traditional Infrastructure Management Toward A Software-Defined, Automated, And Cloud-First Model, Leveraging Infrastructure As Code (IaC), Continuous Integration Pipelines, And Private Cloud Capabilities. They Will Be Accountable For Ensuring End-To-End Availability And Resilience Of Critical Systems, While Advancing Automation And Observability Practices That Improve Efficiency And Reliability.

The Role Requires A Strong Blend Of Strategic Vision, Technical Depth, And Operational DisciplineBalancing Innovation With Stability. The Director Will Lead Cross-Functional Engineering And Operations Teams, Foster Collaboration Across It, Security, And Application Domains, And Cultivate A Culture Of Empowerment, Continuous Learning, And Measurable Outcomes.

This Position Reports To The Md Of Global It Operations And Plays A Pivotal Role In Shaping The Future Of It Infrastructure Delivery Through Modern Engineering Principles, Automation, And Cloud-Native Design.

Strategic Leadership & Vision :

  • Develop And Execute The Strategic Roadmap For It Infrastructure That Enables Scalability, Reliability, And Automation Across Hybrid (On-Prem, Private Cloud, Public Cloud) Environments
  • Align Infrastructure Initiatives With Organizational Objectives, Business Outcomes, And Digital Transformation Goals
  • Drive A Cultural Shift From Traditional Operations To Software-Defined, Automated, And Self-Service Infrastructure Delivery

Infrastructure Engineering & Operations :

  • Oversee The Architecture, Engineering, And Operation Of Compute, Storage, Network, And Data Center Infrastructure Across Hybrid And Multi-Cloud Environments.
  • Ensure Availability, Performance, And Reliability Of Core Systems Through Resilient Designs And Proactive Observability Practices
  • Establish And Enforce Infrastructure Standards, Governance, And Compliance Controls To Meet Security And Regulatory Requirements
  • Lead Modernization Efforts To Transition Legacy Platforms Toward Automated And Cloud-Native Architectures
  • Automation & Infrastructure As Code :

  • Champion Infrastructure As Code (IaC) Using Tools Such As Terraform, Ansible, Or Pulumi To Enable Consistent, Repeatable Infrastructure Provisioning.
  • Drive Automation Of Infrastructure Lifecycle Management, Including Provisioning, Scaling, Patching, And Decommissioning.
  • Collaborate With Development And Platform Engineering Teams To Integrate Infrastructure Into Ci / Cd Pipelines For Continuous Delivery
  • Define And Implement Service Catalogs And Self-Service Capabilities To Improve Speed, Agility, And Operational Efficiency
  • Cloud & Private Cloud Management :

  • Oversee The Design, Deployment, And Management Of Private Cloud Platforms (E.g., Vmware, OpenStack, Nutanix) To Provide Internal Cloud Services With Public Cloud-Like Agility
  • Manage And Optimize Usage Of Public Cloud Services (E.g., Aws, Azure, Gcp) Including Cost Control, Governance, And Performance Optimization
  • Establish Hybrid Cloud Connectivity, Identity, And Policy Management To Ensure Seamless Interoperability
  • Implement Cloud-Native Observability And Reliability Engineering Practices (E.g., Slos, Error Budgets, Automated Healing)
  • Operational Excellence & Reliability :

  • Lead The Global Infrastructure Operations Team To Deliver 24x7 Support, Monitoring, And Incident Response For Critical Systems
  • Establish Metrics And Kpis For Performance, Reliability (Mttr, Availability), And Efficiency, Driving Continuous Improvement Through Data-Driven Insights
  • Partner With Site Reliability Engineering (Sre) And DevOps Teams To Enhance Resilience, Observability, And System Automation.
  • Ensure Disaster Recovery, Business Continuity, And Capacity Planning Strategies Are Tested And Effective
  • Leadership & Talent Development :

  • Build And Mentor High-Performing, Cross-Functional Engineering And Operations Teams That Embrace Devops And Automation-First Mindsets.
  • Foster Collaboration Across It, Security, And Application Teams To Improve Velocity And Reduce Friction.
  • Cultivate A Culture Of Learning, Innovation, And Accountability That Empowers Teams To Deliver High-Quality Outcomes
  • Financial & Vendor Management :

  • Manage Infrastructure Budgets, Forecasting, And Cost Optimization Across On-Prem And Cloud Environments
  • Oversee Vendor Relationships And Contracts To Ensure Alignment With Performance, Cost, And Innovation Objectives
  • The Base Pay Range For This Role Is $179,265.00 To $233,456.00.The Base Salary Range / Hourly Rate Listed Is Dependent On Job-Related, Factors Such As Experience, Education, And Skills. This Position Is Also Eligible For Bonus And / Or Long-Term Incentive Compensation Awards.

    Create a job alert for this search

    Director It Infrastructure • Chicago, IL, US

    Related jobs
    IT Director

    IT Director

    Tyree and D'Angelo Partners • Chicago, IL, United States
    Full-time
    Company : Thrive Physical Therapy Partners.Tyree & D'Angelo Partners ("TDP") is a private equity investment firm that focuses on control investments in the lower middle market (companies with $1-5M ...Show more
    Last updated: 4 days ago • Promoted
    Principal IT Architect – Cargo Ops & Cloud Leadership

    Principal IT Architect – Cargo Ops & Cloud Leadership

    Ccrps • Chicago, IL, United States
    Full-time
    A leading logistics company in Chicago seeks an experienced IT Principal Architect to lead the design and implementation of innovative cargo operational solutions. You will shape the technological l...Show more
    Last updated: 6 days ago • Promoted
    IT Operations Manager

    IT Operations Manager

    Daniels Health • Chicago, IL, US
    Full-time
    At Daniels Health, we're on a mission to make healthcare safer and more sustainable.As a global leader in medical waste management and healthcare safety solutions, we combine innovation, compliance...Show more
    Last updated: 30+ days ago • Promoted
    IT Director

    IT Director

    Superior Insurance Partners • Chicago, IL, United States
    Full-time
    This is a hands‑on, high‑impact leadership role responsible for developing the IT strategy, building out scalable infrastructure, and supporting newly acquired agencies through integration.The idea...Show more
    Last updated: 30+ days ago • Promoted
    Director, OT Network & Security Infrastructure

    Director, OT Network & Security Infrastructure

    RWE AG • Chicago, IL, United States
    Full-time
    A clean energy company is seeking a Director for Network Infrastructure and Operational Technologies in Chicago.This position involves strategic leadership and oversight of OT infrastructure, manag...Show more
    Last updated: 5 days ago • Promoted
    Director of Building Services and Operations

    Director of Building Services and Operations

    University of Chicago • Chicago, IL, US
    Full-time
    Director Of Building Services And Operations.The University Of Chicago Law School occupies a unique niche among this country's premier law schools. Located on a residential campus in one of America'...Show more
    Last updated: 30+ days ago • Promoted
    Director, IT Applications Digital Commerce

    Director, IT Applications Digital Commerce

    Medline Industries • Northbrook, IL, US
    Full-time
    We are seeking a visionary and execution-focused Director of IT Applications to lead implementations of our next-generation digital commerce ecosystem. This role will oversee the delivery and operat...Show more
    Last updated: 30+ days ago • Promoted
    IT Director

    IT Director

    Advantage Solutions • Chicago, IL, United States
    Full-time
    Primary Posting Location : City.Primary Posting Location : State / Province.Primary Posting Location : Postal Code.Primary Posting Location : Country. Professional : (IT, Finance, Legal, HR, Talent Acq...Show more
    Last updated: 2 days ago • Promoted
    Director, Cloud & Compute Infrastructure

    Director, Cloud & Compute Infrastructure

    Hispanic Alliance for Career Enhancement • Chicago, IL, United States
    Full-time
    Hyatt is seeking a Director of Cloud and Compute Infrastructure.This position is responsible for driving the design, architecture, implementation, and operational excellence of Hyatt's cloud, data ...Show more
    Last updated: 30+ days ago • Promoted
    Director - IT

    Director - IT

    Bally's Corporation • Chicago, IL, United States
    Full-time
    The Director of IT is responsible for overseeing all technology operations for the casino, ensuring the security, efficiency, and compliance of IT systems that support gaming, hospitality, surveill...Show more
    Last updated: 30+ days ago • Promoted
    Enterprise Architect - IT Infrastructure Operation

    Enterprise Architect - IT Infrastructure Operation

    Vantage Point Consulting Inc. • Chicago, IL, United States
    Full-time
    The Enterprise Architect - IT Infrastructure Operation is responsible for designing, implementing, and maintaining the organization's IT infrastructure. This role ensures alignment with business obj...Show more
    Last updated: 30+ days ago • Promoted
    Head of Data Center Operations

    Head of Data Center Operations

    Kimmel and Associates • Chicago, IL, United States
    Full-time
    About the Company The company is a Private Equity-backed data center developer building and operating next-generation, sustainable data centers. Designed to meet the growing demand for high-performa...Show more
    Last updated: 17 days ago • Promoted
    Head of Data Center Operations — Remote / Hybrid Leadership

    Head of Data Center Operations — Remote / Hybrid Leadership

    Kimmel & Associates, Inc. • Chicago, IL, United States
    Remote
    Full-time
    A leading data center developer is seeking an experienced Head of Data Center Operations to oversee performance across multiple campuses. This strategic role involves managing operations, building a...Show more
    Last updated: 4 days ago • Promoted
    Director Renewables & Infrastructure

    Director Renewables & Infrastructure

    Border States • Chicago, IL, US
    Full-time
    Director Renewables & Infrastructure.Be part of a growing, successful company in an exciting and challenging field.Border States is 100% employee-owned, which means you're empowered to make decisio...Show more
    Last updated: 6 days ago • Promoted
    Director, IT Infrastructure

    Director, IT Infrastructure

    Invenergy LLC • Chicago, IL, United States
    Full-time
    Invenergy drives innovation in energy.Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities.We provide pow...Show more
    Last updated: 30+ days ago • Promoted
    Director of Information Technology

    Director of Information Technology

    City Colleges of Chicago • Chicago, IL, United States
    Full-time
    DIRECTOR OF INFORMATION TECHNOLOGY.Olive-Harvey College is seeking a Director of Information Technology to lead the planning, implementation, and management of computer systems and IT operations th...Show more
    Last updated: 30+ days ago • Promoted
    Head of IT

    Head of IT

    Haus • Chicago, IL, US
    Full-time
    You'll lead Haus's IT functionowning systems, identity, and endpoint management for a distributed workforce.You'll scale the team, establish modern, secure-by-default practices, and partner with le...Show more
    Last updated: 21 days ago • Promoted
    Director, Cloud & Compute Infrastructure

    Director, Cloud & Compute Infrastructure

    Hyatt Group • Chicago, IL, United States
    Full-time
    Director, Cloud & Compute Infrastructure.Yearly US Dollar (USD) pay basis.Hyatt is seeking a Director of Cloud and Compute Infrastructure. This position is responsible for driving the design, archit...Show more
    Last updated: 30+ days ago • Promoted