Recruiting Operations Specialist

Job Description

As a RecOps Specialist, you’ll be responsible for maintaining the health of our recruiting systems and workflows. You’ll triage inbound requests, ensure processes are documented and up to date, and manage key operational tasks across Ashby, Airtable, and related recruiting systems.

You’ll collaborate closely with RecOps Program Managers and the Recruiting team to keep hiring operations efficient and scalable. This is a hands-on role that combines systems thinking, process discipline, and day-to-day problem solving — perfect for someone who thrives on bringing order to complexity.

Responsibilities :

• Operational Support & Ticket Management — Own day-to-day recruiting operations tickets, ensuring fast, accurate responses and proper tagging in Jira / Slack.
• System Maintenance & Data Hygiene — Regularly audit Ashby dashboards, tags, and pipelines to maintain data quality and reporting integrity.
• Documentation & Knowledge Base Management — Keep recruiting SOPs, Notion pages, and Tailor content current and easy to find.
• Workflow Optimization — Identify recurring pain points and propose improvements to streamline operations.
• Program Support — Partner with RecOps PMs to execute logistics for programs like interviewer trainings, onboarding, and vendor pilots.
• Cross-functional Collaboration — Work directly with Recruiting, Coordination, and People Tech to troubleshoot issues and ensure consistent workflows.

Required Skills :

You might thrive in this role if you :

Tools in our stack

Pay Rate : $60-$69 / hour DOE