Job Summary :
The Employee Relations Partner will support the Employee Services and Labor Relations teams on employee and labor-related matters such as :
- Coordination across employee services, labor relations, and HR operations.
- Managing complex cases, interpret collective bargaining agreements, support policy compliance, and ensure timely and accurate delivery of employee services.
- Assisting with employee and labor relations matters such as investigations, documentation, grievance tracking, and policy compliance.
- Monitoring service delivery metrics, managing employee documentation processes, overseeing substitute deployment, and helping implement HR policies and contract changes.
- Ensuring that labor relations and employee services are aligned, proactive, and customer-focused.
Education :
Bachelor's degree in Human Resources, Business Administration, or related field required or equivalent work experience.Qualifications :
3+ years of professional experience in Human Resources, with a background in Labor Relations, and / or Employee Relations.Demonstrated success in providing high-quality customer service and managing complex employee issues.Strong analytical, communication, and interpersonal skills.Experience working effectively with diverse employee populations in a public sector or unionized environment.Proficiency with HRIS systems and Microsoft Office / Google Workspace.Bilingual preferred.Job Responsibilities :
Employee & Labor Relations Support : Serve as a support to the Senior Labor Relations Partner(s) on needs related to day-to-day matters such as :
conducting and documenting investigations;drafting employee correspondence (corrective actions, policy violations, grievance responses, etc…);maintaining confidential employee relations records;tracking and reporting on key performance indicators related to grievances, discipline, 504's and compliance;ensuring consistent application of district policies and contractual obligations; andensuring issues are addressed promptly and escalated appropriately.Employee Services Operations : Serve as a support to the Senior Employee Services Partner on needs related to day-to-day matters such as :
monitoring service delivery metrics such as leaves of absence, employment verifications, and separations to ensure timely and accurate completion of requests;monitoring compliance with state, federal, and district regulations governing employee documentation and records retention;oversight of substitute deployment and tracking;development, communication, and implementation of HR policies, procedures, and contract changes; andensuring consistent and fair application of employment practices across schools and departments.Other :
Assist with special projects and initiatives in support of the Labor Relations & Employee Services.Maintain the highest standards of confidentiality, professionalism, and customer service.