Talent.com
Chief Nursing Officer - CNO - Adult Services
Chief Nursing Officer - CNO - Adult ServicesOU Health • Oklahoma City, OK, US
Chief Nursing Officer - CNO - Adult Services

Chief Nursing Officer - CNO - Adult Services

OU Health • Oklahoma City, OK, US
2 days ago
Job type
  • Full-time
Job description

Chief Nursing Officer - CNO - Adult Services

The Chief Nursing Officer (CNO) has accountability for daily operations, ensuring that nursing care performance at the facility level meets the quality, safety and financial targets established by the system. The CNO leads facility-wide professional nursing care, in alignment with the American Nurses Association's Standards of Practice and Professional Performance, the Code of Ethics for Nurses and the Social Policy Statement in the pursuit, attainment and maintenance of Magnet Recognition Program.

In a matrix reporting relationship with the facility Chief Executive, the CNO in partnership with the Chief Medical Officer (CMO) and Chief Operating Officer (COO) collaborates to implement and evaluates the impact of strategies and initiatives to improve quality, safety, staff and patient engagement outcomes. The CNO operationalizes the immediate strategies, leading the professional nursing staff in implementation and change management in the context of their own environment.

Participates as a member of the System Chief Nurse Executive's Council, in standardization and evaluation of clinical operations to establish desired nursing outcomes relevant to nursing practice system-wide. As a member of the facility's leadership team, the CNO is expected to demonstrate transparency, integrity, and consistency in all interactions and to work collaboratively with peers, supporting them as well as holding them accountable as members of the leadership team. Serves as an ex-officio member of the facility's Medical Executive Committee.

Essential Responsibilities :

Communication and Relationship Building

Effective Communication Demonstrate skill in interpersonal communication.

  • Communicate in a way as to maintain credibility and relationships.
  • Make oral presentations and produce written materials to diverse audiences.
  • Create a shared vision.
  • Assert views in non-threatening, non-judgmental ways.

Relationship Management Create a trusting environment by following through on promises and concerns, establishing mechanisms to follow-up on commitments and balancing the concerns of individuals with facility goals and objectives.

  • Engaging staff and others in decision-making, promote decisions that are patient-centered.
  • Facilitate consensus building to achieve outcomes through engagement of stakeholders.
  • Inspire desired behaviors and manage undesired behaviors by addressing and modeling appropriate conflict resolution.

    • Diversity Establish an environment that values diversity (e.g. age, gender, race, religion, ethnicity, sexual orientation, culture).

  • Establish cultural competency in the workforce.
  • Incorporate cultural beliefs into care delivery.
  • Provide an environment conducive to opinion sharing, exploration of ideas and achievement of outcomes.

    • Community Involvement Represent the facility to non-health care constituents within the community, serving as a resource to community and business leaders regarding nursing and health care.

  • Represent the community perspective in the decision-making process within the facility.
  • Serve on community-based boards, advisory groups, and task forces.

    • Medical and Staff Relationship sBuild credibility with physicians as a champion for patient care, quality and the professional practice of nursing. Create opportunities for physicians and nurses to engage in professional dialogue.

  • Collaborate with medical staff leaders and other disciplines in determining needed patient care service lines, equipment, facility needs, developing patient care protocols, policies and procedures.
  • Confront and address inappropriate or disruptive behavior towards patients and staff using medical staff bylaws to address physician performance issues.
  • Represent nursing at medical executive committee and other department and medical staff committees.

    • Academic Relationships Accountable for maintaining and promoting positive academic relationships within the facility, in support of system-wide strategies relative to nursing workforce, education and development.

  • Determine current and future supply and demand for facility nurses to meet the care delivery needs.
  • Identify educational needs of facility nursing staff.
  • Collaborate with appropriate nursing programs in evaluating quality of graduating clinicians and developing mechanisms to enhance this quality, and by serving on academic advisory councils.
  • Collaborate in nursing research translating evidence into practice, and in investigating care delivery models across the continuum.

    • Business Skills

    Financial Management Develop and manage an annual operating budget, interpret financial statements and manage financial resources.

  • Use business models for health care organizations and apply fundamental concepts of economics.
  • Ensure the use of accurate service charging mechanisms.
  • Educate patient care team members on financial implications of patient care decisions.
  • Participate in contract compliance (e.g., physicians, service providers).

    • Human Resources Management Participate in workforce planning and employment decisions, analyze supply and demand market data, contribute to the development of compensation, recruitment, onboarding, retention, reward and recognition strategies.

  • Ensure development and implementation of an outcome-based performance management program.
  • Ensure development of educational programs to foster workforce competencies, development goals, and re-educate the workforce for future new roles.
  • Evaluate the results of employee engagement and quality of work environment surveys.
  • Formulate programs to enhance work-life balance and healthful work environments, and to address sexual harassment, workplace violence, and verbal and physical abuse.

    • Strategic Management Create the operational objectives, goals and specific strategies required to achieve specific strategic outcomes in the facility.

  • Promote system mission, vision, and values for nursing within the facility, leading that process and encouraging active engagement.
  • Participate in facility strategy development, conduct SWOT and Gap analyses, engaging staff members and ensuring communication of broad strategy throughout the facility.
  • Defend the business case for nursing.
  • Utilize the balanced scorecard analysis to manage change, evaluate achievement of operational objectives and goals.
  • Identify marketing opportunities, collaborate with marketing experts in developing marketing strategies and in promoting the image of nursing and the facility through effective media relations.

    • Information Management & Technology Promote technology in supporting improvement of clinical and financial performance, use data management systems for decision-making and provide leadership for the adoption and implementation of information systems.

  • Collaborate in prioritization of information technology resources and participate in evaluation of enabling technology in practice settings.
  • Identify technological trends, issues and new developments as they apply to patient care.

    • Knowledge of the Health Care Environment

    Clinical Practice Knowledge Demonstrate knowledge of current nursing practice and the roles and functions of patient care team members ensuring compliance with the State Nurse Practice Act, State Board of Nursing regulations, state and federal regulatory agency standards, federal labor standards and policies of the organization.

  • Communicate patient care standards as established by accreditation, regulatory and quality agencies and adhere to professional association standards of nursing care and professional practice.
  • Ensure that written facility clinical policies and procedures are reviewed and updated in accordance with evidence-based practice.
  • Ensure protection of human subject rights and safety in clinical research.

    • Delivery Models & Work Design Assess the effectiveness of delivery models, develop new patient care delivery models across the continuum and participate in the design of facilities.

  • Utilize various delivery systems and age-appropriate patient care models and the advantages and disadvantages of each.
  • Align care delivery models and staff performance with key safety and economic drivers (e.g., value-based purchasing, bundled payment).
  • Take appropriate action when opportunities exist to respond effectively to environmental changes.

    • Health Care Economics & Policy Understand regulation and payment issues that affect a facilities finances and use knowledge of federal and state laws and regulations that affect the provision of patient care (e.g., tort reform, malpractice, negligence, reimbursement).

  • Monitor individual facilitys payer mix, CMI and benchmark database.
  • Participate in legislative process on health care issues through such mechanisms as membership in professional organization and personal contact with officials.
  • Educate patient care team members on the legislative process, the regulatory process and methods for influencing both.
  • Interpret impact of legislation at the state and federal level on facility nursing practice.

    • Governance Use knowledge of the role of the governing body of the facility and system in the following areas : fiduciary responsibilities, credentialing and performance

    Create a job alert for this search

    Chief Nursing Officer • Oklahoma City, OK, US