Senior Manager Of Business Development
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersand so do you.
The Senior Manager of Business Development is focused on managing and leading business development reps. The Manager is responsible for guiding the Business Development teams as well as the Team Lead of Business Development. Consistently coaching and developing individual contributors and providing them effective guidance.
The role involves recruiting, hiring, coaching, and managing the BDR team. The evaluation of Key Performance Indicators (KPIs) and addressing areas of concern for the underperformance of the KPIs. One of the key components to the Sr Manager is inspiring team members to achieve their goals. As Sr. Manager of Business Development, you will be leading and supporting your team members and collaborating with internal stakeholders. Your vision is to consistently improve the team and the department. Communication skills are paramount. Team building is an essential part of the role. You will lead by example, set clear and transparent goals, be consistent within the approach of coaching the team as well as holding team members accountable to performance. At a minimum, spend 1.5 hours daily listening to your team's sales calls with key contacts in assigned prospect accounts.
Responsibilities include providing effective coaching opportunities to your Business Development Reps as needed, utilizing Sales and Marketing Automation tools to identify target opportunities your team should be focused on, designing an effective competitive prospecting strategy, holding team accountable to updating Salesforce.com, ensuring team effectively executes the lead qualification process, achieving team's monthly assigned field quota as well as quarterly goals, keeping abreast of all competition, communicating daily with Marketing partners and Inside Sales management, suggesting and implementing improvements in the prospecting process, surveying the market and internal processes, innovating and executing new programs, approaches to measuring performance and methodologies to improve throughout and conversion, being proactive in the career development and managing the performance of their team.
Basic qualifications include quickly & effectively building quality internal relationships, 4+ years in a successful people leader role, 4+ years' experience in recruiting and hiring Business Development Reps, prior experience effectively training, coaching and developing business development reps.
Preferred qualifications include monitoring team performance by utilizing reporting and marketing tools to monitor and track metrics, leading team to achieve BDR metrics, managing work relationships and following company policies to set a good example for the team, identifying team members strengths and development opportunities, effectively approaching challenges and conflicts in a positive manner to drive successful business outcomes, effectively weighing all facts and data points to reach fair and equitable decisions, demonstrated examples of innovating significant process, methodology and measurement improvements, prior experience with CRM software and MS Excel.
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry because great organizations know their workforce is their competitive edge.
Senior Manager Development • Charleston, WV, US