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Healthcare Policy Facilitator
Healthcare Policy FacilitatorProSidian Consulting • Charlotte, NC, US
Healthcare Policy Facilitator

Healthcare Policy Facilitator

ProSidian Consulting • Charlotte, NC, US
4 days ago
Job type
  • Full-time
Job description

Healthcare Policy Facilitator

ProSidian Consulting is seeking a Healthcare Policy Facilitator in Charlotte, NC and / or Washington, DC to support an engagement for an agency of the United States Federal Government whose mission is to provide veterans the world-class benefits and services they have earned. The ProSidian Engagement Team Members work to provide facilitation, meeting and conference management, project management, and communications support to meet new requirements within the Department of Veterans Affairs. The VA's mission is to ensure federally recognized tribes and tribal leaders that veterans within those tribes will have access to the healthcare-related benefits and services to which they are entitled.

The key purpose of the Healthcare Policy Facilitator is to act as a liaison between the VA, tribal leaders, and federally recognized tribes. The Facilitator must have an understanding of the healthcare benefits and services offered to all veterans by the VA with experience with clinical practice. Veterans are entitled to receive healthcare services and benefits following the end of their service, and in alignment with Executive Order 13175, the VA is actively working to ensure veterans, in particular, Native American veterans and their families, receive those services and benefits they need.

Healthcare Policy Facilitator Candidates shall work to support requirements for Program Support and primary role is to provide support to the VA and federally recognized Native American tribes by planning, coordinating, and facilitating meetings throughout the contract period. These meetings will be both in-person and via Webinar or online platform and will provide consultation services to the tribes. The purpose of this role is coordinate and conduct in-person and virtual formal tribal consultation services such as planning and facilitation of various meetings throughout the country between the Dept. of Veterans Affairs and federally-recognized tribes, coordinating and facilitating virtual and Webinar meetings, and general planning and organization of meetings and conferences throughout the contract period. The Facilitator will be expected to provide notes and transcriptions of the meetings and calls, as well as submit both an agenda prior to meetings and a summary following the meeting.

The ideal candidate for this role must :

  • Have a strong understanding of general healthcare, policies, and procedures.
  • Have a background in group or meeting facilitation, preferably including Webinar and virtual meeting facilitation.
  • Be familiar with the services and benefits the VA provides to veterans returning home following deployment and / or service.
  • Be familiar with clinical practice guidelines.
  • Have strong analytical and problem solving skills.
  • Provide effective communication to and between stakeholders and VA leaders.
  • Ensure all deliverables, including summaries, agendas, and reports, are completed on-time and delivered to the client.
  • Have advanced experience with Microsoft Office Word, PowerPoint, Excel, and Outlook.
  • Must have strong presentation skills and be able to communicate effectively orally and in writing.

The Healthcare Policy Facilitator shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word / Excel / Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones / delivery schedules as outlined.

  • A bachelor's degree is required with at least five years work experience in healthcare or a healthcare-related field.
  • Master's degree strongly preferred.
  • A background in physiology, psychology, epidemiology, or similar area predominately involved in veterans' health required.
  • Previous work with the VA or veterans' healthcare strongly preferred.
  • Candidates with tribal affiliation strongly preferred.
  • Ability to foster collaboration and communication, lead coordination of meeting schedules, assist with the creation of agendas, facilitate group meetings and / or project / taskforce initiatives and distribute of meeting minutes are expected.
  • Ability to live capture of meeting discussion / decisions in Microsoft word or excel and able to summarize chunks of information for clarity and understanding.
  • Comfortable working with group dynamics while managing group meetings and / or project / taskforce initiatives or activity process.
  • Competent at making observations and recognizing when interactions, situations or group dynamics change. And if there are disruptive behaviors, promptly intervene to disperse or extinguish them.
  • Exceptional customer service skills, over the phone and in person, with our client and internal committees
  • Experience and confidence in working closely with clients, program leadership, sub-group chairs, meeting participants, and other stakeholders, primarily through the facilitation of cross-functional meetings and internal department level meetings.
  • Experience directly related to quality assurance or quality control responsibilities
  • Familiarity with core Microsoft office tools and processes, especially : excel, outlook, word, and PowerPoint
  • Highly organized, independently motivated leader with proven ability to multi-task
  • Skills in group learning techniques, as well as skills in problem-solving, conflict resolution, team building, planning, and organizing.
  • Strong interpersonal skills with the ability to build enthusiasm, urgency, and influence without direct authority
  • Strong sense of urgency, problem-solving skills, and assertive enough to get things on track with appropriate suggestions or redirecting group efforts.
  • Strong written and oral communication and developed cross-functional teamwork and collaboration skills
  • ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

    ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

    Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

    For easy application, use our career site located on http : / / www.ProSidian.com or send your resumes, bios, and salary expectation / rates to careers@prosidian.com . Only candidates with required criteria are considered.

    Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

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    Facilitator • Charlotte, NC, US

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