Banker

Job Title

Are you outgoing? Do you get satisfaction out of helping others & offering sound advice? If youre a people person who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication & problem-solving skills - along with your broad range of financial knowledge - youll provide recommendations & assist customers with financial solutions, supporting spending, saving, borrowing & investing needs. Youll get to know customers personal financial goals & recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. Youll introduce customers to digital & mobile-first ways to handle banking transactions, like on our app or through our ATMs. Youll collaborate with partners in Wealth Management, Mortgage & Business Banking to help customers with more complex financial needs. Youll make outbound calls to acquire new customers & schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies & procedures will be followed, including proper cash handling, state & local laws & regulations.

Meaningful work & relationships - Youll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues & leadership listen to your ideas & feedback. Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, & have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually Career opportunities, reward, & upskilling - See your hard work rewarded with promotions & opportunities to grow your career through training, coaching, career planning & development resources that enable you to branch off in any direction your talents & interests take you. Exceptional benefits - Receive comprehensive health care coverage, including medical, dental & vision plans, a 401K with corporate match, tuition assistance, mental health & wellbeing programs, discounts on student loan refinancing, & more.

Required Qualifications High School degree or GED required 2 years of sales & customer service experience, demonstrating an ability to meet or exceed goals Ability to effectively ask questions & identify needs to improve the customer relationship Proven success with building relationships, & recommending & referring products & services through in-person & phone interactions Demonstrated skills in using digital technology to support the delivery of business goals Aptitude to problem solve & provide solutions to customer issues Recognized ability to strengthen relationships with teammates, business partners & specialists through collaboration Self-motivated, confident & ability to multitask effectively Ability to work branch hours, which can include weekends & evenings Meet & comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks & obtaining a unique identifier from the NMLS. Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link.

How to prepare : Set aside 30-45 minutes for the self-guided assessment that includes games & questions. Preferred skills / experience 1 year cash handling experience Hours & Work Schedule Pay Transparency The salary range for this position is $27.36 - $29.12 per hour, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, & relevant skills & experience. See complete job description when applying