Sr Analyst - IT Solution - Back of the House - Gaming (On-Site)

Position Overview

The primary responsibility of the Administrator III – IT Solution is to provide on-call and system support for applications within their responsibility area. The Administrator will work with business users and other key stakeholders to formulate business and functional requirements or systems specifications to create large and complex systems and software solutions and will execute and manage minor projects (1 – 3 months) with other Solutions Administrators. The Administrator III – IT Solution is expected to maintain and grow expertise across systems environments (e.g., applications, data layer, infrastructure, etc.) or maintain deep understanding and expertise across all business functions in a functional vertical (e.g., Front-of-House) or systems environment (e.g., application, data layer, infrastructure, etc.). The Administrator III – IT Solution uses their domain expertise to participate with other information technology professionals to ensure that systems environments are stable, extendable, and provide business value.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities

• In partnership with the Business Relationship Management (BRM) team, provide subject matter expertise for determining business requirements to address business opportunities or issues across functional verticals.
• Working with the BRM team, vendors, or through self-direction, determine solutions in support of the business requirements.
• Develop functional and technical specifications from the business requirements and / or functional specifications.
• Develop criteria for supporting developed solutions. May assist or provide input for project / effort modeling and sizing of solutions.
• Create solutions that will include components of systems development, process improvement, organizational change, strategic planning, or policy development.
• Successfully engage in multiple initiatives concurrently, including application and on-call support, minor projects, major projects, complex cross-functional / property projects, business and functional requirements elicitation, system architecture discussions and subject matter expertise to facilitate the work of Business Relationship Managers, Project Managers, and other Solutions Administrators.
• Work independently with users to define concepts, collaborate with project managers and BRM.
• Continuously build knowledge base of LVS application suite.
• Provide L2 application and on-call support for LVS application suite.
• Directly manage projects of short duration projects (1 to 3 months) AND oversee the execution of minor projects by other Systems Administrators.
• Participate as a resource on major projects as requested.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions; use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed : business requirements, functional requirements, use cases.
• Utilize experience in enterprise-wide requirements definition and management systems and methodologies.
• Drive and collaborate with business units on their assumptions of how they will successfully execute their plans.
• Serve as the conduit between the voice of the customer community (internal and external customers) and the software development team through which requirements flow.
• Develop requirements specifications according to standard templates, using natural language.
• Collaborate with developers to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications

Physical Requirements

Must be able to :