Client Success ManagerVirtualVocations • Metairie, Louisiana, United States
Client Success Manager
VirtualVocations • Metairie, Louisiana, United States
16 days ago
Job type
- Full-time
Job description
A company is looking for a Customer Success Manager to oversee onboarding, adoption, and renewals within the Net New Commercial segment.
Key Responsibilities
Lead high-impact onboarding to ensure rapid activation and early business wins
Drive adoption of the AI-powered SaaS platform and manage customer outcomes across a ~$5M book of business
Develop success plans aligned to executive KPIs and proactively identify churn risks
Required Qualifications
3-5+ years of SaaS or AI Client Success experience
Proven track record in managing and renewing multi-million dollar ARR portfolios
Experience with enterprise and / or mid-market accounts
Ability to translate AI and data platform capabilities into measurable business impact
Strong operational discipline within structured lifecycle and automation-driven environments
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Client Success Manager • Metairie, Louisiana, United States
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