Senior Business Analyst - Card Loss Forecast and Allowance

Senior Business Analyst - Card Loss Forecast and Allowance

The Loss Forecasting and Allowance team resides within the Consumer Card Risk Management Organization and is focused on delivering quality forecasts to the Consumer Card businesses (US Card, Canada and UK). This ultimately impacts LOB-wide budgets and planning, and directly impacts company wide earnings. The broader team also works on Stress Testing initiatives as well as quarterly updates on the state of credit which is shared directly with Rich Fairbank, CEO and the Executive Committee. The team environment is collaborative, engaging, and offers ample opportunities for meaningful contributions to the highly visible work we do.

As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

This role sits on the Card Allowance team which produces a quarterly forecast for expected lifetime credit losses (i.e. the reserve for loans we expect not to collect on under GAAP standards). This has direct impacts on the consolidated P&L impacts of the business and is frequently discussed in the context of company wide earnings. This work entails analytical rigor, technical savvy, and sound judgement to create forecasts that are ultimately shared by our team with a wide range of senior stakeholders across the company. In doing so, you will work alongside driven teammates and a variety of cross-functional teams (Accounting / Finance, Capital Risk, firstline business teams, among others) to build out a robust and well-informed product.

Additional aspects of this role include gaining familiarity with the underlying models and data, engaging with firstline teams to stay apprised of business strategy changes, assessing internal and external trends to derive insights into credit performance, and identifying areas to improve our processes and forecasts.

General Responsibilities Include, But Are Not Limited To :

• Analysis : Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
• Product : Perform modeling / analytics to assist new product and pricing strategies for various lending products
• Credit Risk : Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Execution : Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
• Partnership : Work closely with colleagues across Capital One including : IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• Strategic & analytic orientation : A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
• Strong business judgment, leadership and integrity : He / she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Strong communication skills : Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation : display an intense focus on achieving both short and long term goals. He / she should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications :

Preferred Qualifications :

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL : $99,100 - $113,100 for Sr. Business Analyst

McLean, VA : $109,000 - $124,400 for Sr. Business Analyst

Riverwoods, IL : $99,100 - $113,100 for Sr. Business Analyst

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.