SCHEDULER, HEART CENTER

Scheduler, Heart Center

Cardiovascular Services scheduler efficiently and accurately performs clerical functions related to the scheduling of procedural cases performed in the Heart Center.

Essential Job Functions

• Schedules patient procedures in designated Heart Center locations (Cath, Hybrid OR, EP Lab, CTA).
• Answers calls quickly and professionally.
• Receives, files, and distributes electronic intake.
• Ensures / assigns quick surgery account with correct date of service prior to placing onto Heart Center schedule.
• Schedules procedures appropriately using tools available.
• Correct identification of patient, procedure, laterality, and physician. (EX : wrong name or DOB, similar names).
• Contacts Heart Center team to address special circumstances for schedule.
• Verifies procedural schedule day prior to date of service. To include as applicable : procedure, laterality, anesthesia type, and physician.
• Ensures communication with all customers.
• Communicates with departments for add-on cases and cancellations for the same / next business day.
• Communicates with physician offices concerning scheduling issues.
• Maintains a good working relationship with both the department and other departments including physician offices.
• Interacts professionally with physician / physician office and all members of the health care team.
• Takes responsibility for asking for assistance when required.
• Informs supervisor, Manager, or Director of problematic situations and demonstrates ability to support recommendations.
• Registration of patients that present for invasive procedures and noninvasive testing at Heart Center.
• Create accounts for patients transferred from other facilities into the Heart Center.
• Format charts for outpatients and transfers from other facilities.
• Organizes retrieval and copy completion for Medical Record requests for Heart Center.
• Other duties as assigned.

Specialty Functions

Required Qualifications

Preferred Qualifications

License, Certification & Clearances

Supervisory Responsibilities

Position Type / Expected Hours of Work

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Work Environment

Effective March 2020 or during pandemic : goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and / or transfer device is required.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

Extreme Cold

Heights

Confined Spaces

Extreme Noise(>

85dB)

Mechanical Hazards

Use of Vibrating Tools

Operates Vehicle

Operates Heavy Equipment

Use of Lifting / Transfer Devices

Rotates All Shifts

8 Hours Shifts

10-12 Hours Shifts

On-Call

Overtime(+8 / hrs / shift; 40 / hr / wk)

Travel Between Sites

Direct Patient Care

Respirator Protective Equipment

Eye Protection

Head Protection (hard hat)

Hearing Protection

Hand Protection

Feet, Toe Protection

Body Protection

Latex Exposure

Solvent Exposure

Paint (direct use) Exposure

Dust (sanding) Exposure

Ethylene Oxide Exposure

Cytotoxic (Chemo) Exposure

Blood / Body Fluid Exposure

Chemicals (direct use) Exposure

Mist Exposure

Wax Stripper (direct use)

Non-Ionizing Radiation Exposure

Ionizing Radiation Exposure

Laser Exposure

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Bending (Stooping)

Sitting

Walking