Lead Advisor Remarketing

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.

About the Role

Were looking for a collaborative and detail-oriented professional to join our team as Lead this role you will oversee and support the remarketing logistics process within the Lifecycle Solutions department ensuring the efficient management of third-party and core client remarketing challenges. You will serve as a liaison between customers auction partners and internal teams to ensure optimal resolution of issues exceptional client experiences and alignment with business objectives.

What Youll Do

• Interface with customers to understand their issues implement resolutions and explain sale policies and processes.
• Review inventory status with auction managers and key individuals to ensure compliance with presale recon and inventory cycle time.
• Assist team and business members with complex issues by providing guidance and navigation toward tools and methods that bring closure to the issue.
• Direct daily workflow and inquiries from customers employees and business partners.
• Assist with pickup resolution and support for specialty assets serving as an escalation point for customer issues and complaints.
• Lead and maintain exception report creation distribution and resolution processes.
• Pull reports and maintain performance metrics.
• Assist with periodic analysis of performance and recommend process improvements.
• Direct and support training for new customers and assist in onboarding new team members.

Basic Qualifications

Preferred Qualifications

Location : Hopkins MN

The hiring base salary range for this position is $51600 to $71000 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

Whats in it for You

A culture of innovation empowerment decision-making and accountability

Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness

Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion genetic information sex gender identity sexual orientation age marital status family status ancestry national origin citizenship physical or mental disability veteran status military obligations or any other characteristic protected by federal state and local laws. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call .

Know Your Rights : Workplace discrimination is illegal

Required Experience :

Unclear Seniority

Key Skills

Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 51600 - 71000