Shift Lead Part Time 25 35 Hours Cincinnati Anderson

Join a high-performance team. Lead with Pride & Passion.

Altitude Trampoline Park is seeking driven accountable guest-focused Shift Leads ready to elevate the guest experience and support the relaunch of key park attractions. This role is perfect for leaders who thrive in fast-paced environments and want to grow within a franchise group that rewards performance and excellence.

Position Summary

Shift Leads are front-line leaders accountable for operational execution staff development safety enforcement and a predictable guest experience. You will serve as the manager on duty and set the tone for professionalism performance and culture each shift.

What Youll Lead & Own

Operational Leadership

Act as the on-duty manager overseeing all park operations and team members.

Ensure completion and verification of daily tasks through Jolt and in-park walkthroughs.

Maintain a clean organized and safe facility at all times.

Enforce all safety rules and company policies consistently.

Guest Experience Excellence

Deliver a predictable elevated guest experience during every interaction.

Support birthday parties events and peak rush periods with structure and confidence.

Handle guest concerns professionally while maintaining service recovery standards.

Team Development & Accountability

Lead the Pre-Shift Meeting to align staff on priorities assignments goals and standards for the shift.

Motivate and coach team members using the seasonal Pride & Passion initiative.

Hold staff accountable to expectations professionalism and task completion.

Document performance concerns and follow the 3-write-up corrective process.

Operational Execution

Oversee party flow check-in and room readiness with consistency.

Ensure all attractions are properly staffed and maintained using the iPad-based digital maintenance log to report issues accurately.

Support sales initiatives membership offers concessions upselling and retail goals.

Schedule Requirements

This role requires dependable availability during high-volume times.

Shift Leads must :

Work two weekend days each week

Close at least two nights per week

Maintain reliable consistent scheduling availability

Accountability is essential - flexibility is a bonus.

What Were Looking For

You are a strong fit if you :

Lead by example with presence energy and professionalism

Thrive in fast-paced guest-centric environments

Are confident directing a team and giving real-time coaching

Maintain high standards for safety cleanliness and execution

Are dependable organized and solutions-focused

Want to grow into a future Assistant Manager or General Manager role

Goals for This Role

Strengthen staff accountability and shift structure

Improve guest experience consistency and service scores

Support membership recovery and revenue growth

Drive predictable party and attraction operations

Build a culture of excellence pride and ownership

Qualifications

Prior leadership or supervisory experience preferred

Excellent communication and team-management skills

Ability to lead in a fast-paced environment

Commitment to professionalism and reliability

Positive attitude and strong problem-solving abilities

Why Join Altitude

Altitude (TPOG) invests in leaders.

Strong Shift Leads are developed into the next generation of Assistant Managers GMs and multi-unit leaders as our parks grow.

Ready to Make an Impact

Apply now and help shape the next phase of growth at Altitude.

Join a team that leads with Pride. Passion. Performance.

Key Skills

Bidding,Apps,Benefits,Corporate Recruitment,Android Development

Employment Type : Part-Time

Experience : years

Vacancy : 1