Public Safety Dispatcher

Public Safety Dispatcher

Mohave County Sheriff's Office is currently recruiting for a Public Safety Dispatcher. This position performs entry level work involved in simultaneously operating a multi-channel radio console, computer terminal, 911 mapping and multi-line telephone while maintaining a computer aided dispatch system, receives and transmits information, and transmits messages and instructions to law enforcement response personnel within policy and procedural guidelines. There is no required travel, no public speaking but does have interactions with the public.

Essential Job Functions :

• Receives, evaluates and prioritizes calls from citizens reporting emergencies or problems.
• Communicates with caller until information is fully understood.
• Calms and counsels distraught and irate callers in emergency situations.
• Efficiently informs Sheriff's personnel, and / or responding entities of the nature and location of the problem.
• Dispatches appropriate units to emergency scenes.
• Communicates streets, address and locations to units in the field.
• Assists unit in determined best route as necessary.
• Maintains contact with officers.
• Responsible for accurate data entry in local, in-house, state and national criminal justice records systems.
• Knowledge of the 911 system, how to obtain caller location and decipher such data to usable information for field units.
• Knowledge of all security regulations as to use of and distribution of all information obtained via criminal justice terminals and equipment.
• Monitors and recalls immediate locations and assignments of public safety personnel.
• Sends and receives messages via criminal justice computer system.
• Responsible for the security and confidentiality of criminal histories and other sensitive information received in the communication center.
• Maintains logs pertaining to calls for service, time and disposition of calls and field unit status.
• Conducts periodic checks of equipment to assure proper functioning.
• Keeps informed of County geography, street locations, patrol districts and other agency boundaries.
• Maintains reference materials and keep informed of basic laws, codes, ordinances, Sheriff's Office regulations, policies, procedures, organizational structure and functions.
• Accuracy, speed and efficiency in researching multiple systems and distribution of data / information to a multitude of requestors.
• Communicates and acts in a professional manner with the public, co-workers, and work contacts.

Minimum Qualifications :

Special Job Requirement :

Knowledge, Skills & Abilities :

Equal Opportunity Employer / Program. Auxiliary aids and services are available upon request for individuals with disabilities. Mohave County is an Equal Opportunity Employer. It is the policy of Mohave County to provide equal opportunity in employment to all job applicants and employees. The County shall not discriminate against any person in recruitment, examination, appointment, training, pay promotion, retention, discipline or any other aspect of personnel administration, term or condition of employment, due to race, color, religion, sex (including pregnancy), national origin, genetic information or disability, age (40 or older).

Applicants must be authorized to work for any employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment Visa.