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Auto Sales Advisor
Auto Sales AdvisorRedwood Credit Union • Santa Rosa, CA, US
Auto Sales Advisor

Auto Sales Advisor

Redwood Credit Union • Santa Rosa, CA, US
28 days ago
Job type
  • Full-time
Job description

Auto Sales Advisor

Redwood Credit Union is looking for a talented Auto Sales Advisor to research, locate and sell a variety of vehicles to our Members and Customers at the RCU Auto Lot.

Key Responsibilities

  • Greet Members and answers incoming phone calls.
  • Call Members referred to the auto-buying center by branch, member service center or other referrals to set appointments or sell vehicles.
  • Perform a professional delivery of new & used vehicles.
  • Assist Members / Customers in resolving mechanical and other issues related to purchased vehicles.
  • Research, recommends, locates and sells brokered new and used vehicles, as needed.
  • Compare different vehicles to facilitate the member's purchase of their desired vehicle.
  • Demonstrate and Sell vehicles displayed on the auto buying center lot.
  • Meet with Members to research and analyze their desired vehicle(s).
  • Organizes and arranges timely transportation for brokered vehicles.
  • Evaluate and recommends appropriate financing for Members when needed.
  • Prepare paperwork for the sale of the vehicle and loan.
  • Arrange installation of aftermarket items purchased by Members in a timely manner.
  • Sell mechanical breakdown warranties, guaranteed auto protection coverage, perma plate and other vehicle related items.
  • Collect trade-in titling documents and obtain loan payoff information.
  • Gather member information for submission of loan applications.
  • Collaborates with Sales Manager to provide trade-in pricing.
  • Ensure maximum flexibility to assist in a variety of functions as necessary.
  • Record and maintain SalesForce information and use it to produce sales.

Other Functions

  • Implements new CUSO / Credit Union related products and services with other employees of RCU Auto Services as needed.
  • Organize, schedule and arrange the transport of vehicles for reconditioning.
  • Conducts seminars as needed.
  • Provides feedback on marketing efforts.
  • Visits branches / departments to promote the RCU Auto Center location & services.
  • Join us and discover why you'll love working at Redwood Credit Union!

    About Redwood Credit Union (RCU) :

    At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

    As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

    Why work for Redwood Credit Union?

  • 29th largest credit union in the U.S. and the largest financial institution based in the North Bay
  • Awarded a 5-Star Rating based on 6 / 30 / 24 financial data by Bauer Financial
  • Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
  • Recognized by Newsweek as one of "America's Best Credit Unions 2024"
  • Recognized by Forbes as one of "America's Best Small Employers 2023"
  • Voted Best Places to Work in the North Bay 20 years in a row
  • World-class Employee Engagement scores
  • Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
  • Industry leading Net Promoter Scores across the U.S.
  • Minimum Qualifications- Knowledge, Skills and Abilities

  • Knowledge of types and accessories on automobiles.
  • Excellent services skills.
  • Skill in the operation of personal computers with office software and printers.
  • Skill in the operation of modern office equipment.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to effectively sell automobiles and / or other vehicles.
  • Ability to process vehicle sales paperwork.
  • Ability to coordinate a variety of activities simultaneously and prioritize work.
  • Ability and knowledge to sell automobile accessories, mechanical breakdown warranties, guaranteed auto protection (GAP), and Perma Plate
  • Ability and desire to work in a team environment.
  • Ability to work weekends.
  • Ability to research and locate new and used automobiles.
  • Ability to analyze situations and recommend workable solutions for Members.
  • Ability to establish and maintain effective working relationships with a diverse group of people.
  • Ability to work a rotating schedule which will include working on Saturdays.
  • Ability to work additional hours as needed to fulfill the goals and objectives of this position.
  • Licenses and Certifications

  • Ability to qualify for and maintain a DMV Salesperson License.
  • Maintain a valid California Driver's License.
  • Ability to maintain insurance on RCU Auto Services' insurance policy.
  • The ideal candidate has a combination of education and experience equivalent to a high school diploma and four years' automotive sales, bank or credit union experience.

    Base salary range is $55,785.60 annually plus commission structure.

    Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education / training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

    Redwood Credit Union offers a robust benefits package to our eligible employees including :

  • Competitive medical, dental, and vision insurance, mental health offerings
  • Employee performance incentive plan
  • Salary Advancement Merit increase based on performance
  • 401(k) program with employer match
  • Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
  • RCU Discounts and Perks :

  • RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
  • RCU employees are eligible for a 1% discount on all recreational or boat loan products
  • 2% discount off Visas and LOC Loans through RCU
  • 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
  • 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
  • 0% interest on garment, fitness, or home office equipment loan of up to $500
  • 100% financing for employee purchased homes!
  • Physical Requirements :

  • Ability to lift 35 pounds.
  • Ability to stand for extended periods of time.
  • Ability to bend, stoop, sit, walk, twist and turn.
  • Ability to use a computer keyboard and calculator.
  • Work environment is a combination of indoors and outdoors
  • Redwood Credit Union is not offering Visa transfers and / or sponsorships for this position.
  • Internal Team Members : If you are a current Team Member, please apply through the internal careers page located in RCUNET.

    We are an Equal Opportunity Employer

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    Auto Sales • Santa Rosa, CA, US

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