Teller - Newark Branch

Teller - Newark Branch

Job Category : ESL Careers

Requisition Number : TELLE002893

Location : Newark Branch, Newark, NY 14513, USA

Description

Hours : 40

Schedule : Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9 : 00 a.m. 5 : 00 p.m., Tuesday & Wednesday 9 : 00 a.m. 4 : 00 p.m., Friday 9 : 00 a.m. 6 : 00 p.m., and Saturday 9 : 00 a.m. 1 : 30 p.m. Must be flexible to meet current and future business needs.

Comprehensive Benefits : ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay : $19.66 per hour

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.

Join us to be part of our success and growth!

Purpose of Position : This position is responsible to effectively and efficiently process customer transactions in a branch environment and refer customers that may need guidance in identifying the right financial solutions. This will lead to building long-term mutually beneficial relationships and support the achievement of business results. This position is also accountable to engage in supporting the key building blocks to ESL's success

Accountabilities :

• Process customer transactions effectively, efficiently and accurately
• Meet transactions per FTE target
• Meet balance accuracy standards
• Participate in achieving team lead objectives.
• Participate in efforts to achieve unit's customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores.
• Ensure compliance with Audit / Operational controls
• Adhere to member focus processes and expectations
• Participate in coaching processes to improve proficiency in Member Focused behaviors
• Attend sales meetings, participate in sales activities to increase sales success
• Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets.

Qualifications :

We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.