Mobile Crisis Response Team Lead

Description

Position Title : Mobile Crisis Response Team Lead

Department : Counseling Services - Mobile Crisis Response CS / MCR

Reports to : Mobile Crisis Response Supervisor

About the Program :

The Mobile Crisis Response (MCR) program will add to our continuum of care, enhancing our ability to provide timely and effective crisis intervention and support to individuals and families in our community. This program will operate with an after-hours crisis line, providing round-the-clock support for individuals in need, highlighting our unwavering commitment to ensuring help is available at any time and emphasizing our dedication to serving the most vulnerable and those in urgent need of assistance.

Position Objective and Summary :

UCAN is seeking a highly skilled and compassionate individual to serve as the Mobile Crisis Response Team Lead. This position involves leading a team of crisis responders during weekend hours, ensuring the provision of high-quality, immediate crisis intervention services to individuals experiencing mental health crises. The Team Lead will coordinate response activities, support team members, and maintain compliance with program standards.

Essential Functions and Responsibilities :

Team Leadership

• Lead and coordinate the activities of the Mobile Crisis Response Team during weekend hours.
• Provide guidance, support, and supervision to team members, ensuring effective and timely crisis intervention.
• Conduct regular team check-ins and facilitate communication among team members.

Crisis Intervention

Coordination and Collaboration

Training and Support

Documentation and Reporting

Education / Job Experience / Certifications :

Special Knowledge and Qualifications :

Working Environment : Must be available to work during (day, evening, or weekend) hours with some flexibility as needed. Ability to travel within the service area as needed. Work may involve exposure to high-risk situations and emotionally charged environments.