Desktop Support SpecialistSISL Global • Allegan, MI, United States

Desktop Support Specialist

SISL Global • Allegan, MI, United States

14 hours ago

Job type

Full-time

Job description

Key Responsibilities :

Provide second-level technical support for desktop / laptop hardware, software, and peripheral

issues.

Diagnose and resolve advanced technical issues escalated from the L1 support team.

Install, configure, and maintain operating systems, software applications, and system updates.

Perform root cause analysis to identify recurring technical problems and develop solutions.

Excellent in troubleshooting break / fix issues of windows and mac computers

Assist with network connectivity issues, including LAN / WAN, Wi-Fi, and VPN.

Collaborate with IT team members on projects, upgrades, and implementations.

Maintain accurate records of work performed, issues, and resolutions using the company's

ticketing system.

Provide remote support and troubleshooting for users working from home or in the field.

Train and mentor junior support technicians as needed.

Ensure compliance with IT policies, security protocols, and best practices.

Perform routine maintenance and inspections to ensure optimal performance of equipment

Build and maintain strong relationships with end users and ensure user satisfaction

Qualifications :

Associate's or bachelor’s degree in information technology, Computer Science, or related

field, or equivalent work experience.

3+ years of experience in a desktop support or similar role.

Strong knowledge of Windows and Mac operating systems.

Proficiency with Microsoft Office Suite and other common software applications.

Experience with Active Directory, group policies, and user account management.

Familiarity with remote desktop tools and support software.

Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support

Technician (MCDST) are a plus

Create a job alert for this search

Desktop Support Specialist • Allegan, MI, United States

Related jobs

Operations Specialist 1(2nd Shift M-F 2PM-10PM)

Woodward L'Orange • Zeeland, Michigan, USA

Full-time +1

Woodward is committed to creating a great workplace for all team members.Our company and its members are committed to acting with integrity being respectful and accountable to one another and stayi...Show more

Last updated: 10 days ago • Promoted

Information Technology Intenship

Hitachi • Holland, Michigan, USA

Part-time

Holland Michigan United States.Administration & Facilities.This internship offers hands-on experience in a dynamic IT environment supporting infrastructure systems and software across our globa...Show more

Last updated: 23 days ago • Promoted

Physician

Theoria Medical • Holland, MI, United States

Full-time +1

Competitive compensation with balanced hours.NP / PA support at all locations, always.Pre-Screened Patient Interactions.Virtual care team and APP triage before physician contact.Your schedule, tailor...Show more

Last updated: 30+ days ago • Promoted

Side Hustle Specialist (Evenings & Weekends)

Finance Buzz • Lawrence, Michigan, US

Full-time +1

We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show more

Last updated: 30+ days ago • Promoted

Registered Nurse (RN) - Neurosurgery Specialist

Advocate Aurora • Hudsonville, MI, United States

Full-time

Join Advocate Health as a Registered Nurse (RN) specializing in Neurosurgery.This full-time role offers a rewarding opportunity to care for diverse and complex patient populations in our 24-bed Neu...Show more

Last updated: 1 day ago • Promoted

Service Support Minor #21 (by Bank)

Wesco • Fruitport, MI, United States

Full-time

A Service Associate is the face of Wesco to our customers.They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as their compa...Show more

Last updated: 30+ days ago • Promoted

Student Support Specialist

Holland City School District • Holland, MI, United States

Full-time

Holland High School Holland Public Schools is located in Holland, Michigan.The district has four elementary schools, one middle school and one high school and has an enrollment of approximately 300...Show more

Last updated: 8 days ago • Promoted

Data Processing Specialist

Government Jobs • West Olive, MI, US

Full-time

Under the supervision of the Assistant Friend of the Court for Operations, performs child support reviews every three years as required by statute or at the request of the Court or the Department o...Show more

Last updated: less than 1 hour ago • Promoted • New!

Delivery Driver - Sign Up and Start Earning

DoorDash • Paw Paw, US

Full-time +1

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more

Last updated: 3 days ago • Promoted

Work From Home

Remote Jobs • Lawrence, MI

Remote

Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show more

Last updated: 30+ days ago • Promoted

PT Float Teller Hudsonville MWFS

Lake Michigan Credit Union • Hudsonville, Michigan, USA

Full-time +1

Employee Status : Part-Time M / W / F / S.At LMCU youll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union ...Show more

Last updated: 21 days ago • Promoted

Home Care Specialist, LifeCircles PACE

United Methodist Retirement Communities • Holland, Michigan, USA

Full-time

Join our team as a Home Care Specialist!.Career Growth & Development.Take your career to the next level with our tuition assistance programs and educational scholarships.Wellness Program & ...Show more

Last updated: 19 days ago • Promoted

Information Technology Support Technician

Compunnel Inc. • Holland, MI, United States

Full-time +1

Title : On-Site IT Support Technician / IT Technician.Duration : 6 Months Contract (Potential to Extend).Primary work location is in the office area of a warehouse building. However, if equipment issues...Show more

Last updated: 14 hours ago • Promoted • New!

Psychiatric - Mental Health Physician

Fcs Co • Paw Paw, MI, United States

Full-time

Top notch healthcare facility in Paw Paw, MI is looking for an Adult Psychiatrist to work with Adult and Geriatric patients at their 10 bed inpatient facility and in their outpatient clinic.Some ca...Show more

Last updated: 4 days ago • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPA • Paw Paw, Michigan, us

Remote

Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more

Last updated: 30+ days ago • Promoted

Desktop Support Specialist

SISL Global • Allegan, Michigan, United States

Full-time

Provide second-level technical support for desktop / laptop hardware, software, and peripheral.Diagnose and resolve advanced technical issues escalated from the L1 support team.Install, configure, an...Show more

Last updated: 11 hours ago • Promoted • New!

Drive with Uber : Earn at least $1445 when you complete 122 trips.

Uber • Allegan, Michigan, United States

Full-time +1

Earn at least $1445 driving with Uber when you complete your first 122 trips in 30 days.Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule require...Show more

Last updated: 14 days ago • Promoted

Occupational Therapist - $80K-100K per year

Graham Healthcare Group • Paw Paw, MI, United States

Full-time

Graham Healthcare Group is seeking a Occupational Therapist for a job in Paw Paw, Michigan.Job Description & Requirements. At Mary Free Bed at Home, we’re looking to add to our extraordinary care te...Show more

Last updated: 30+ days ago • Promoted