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Workers' Compensation Claims Supervisor - CA Jurisdiction

Workers' Compensation Claims Supervisor - CA Jurisdiction

CCMSIIrvine, CA, US
16 days ago
Job type
  • Full-time
Job description

Overview

Workers' Compensation Claim Supervisor

Location : Irvine, CA

Schedule : Monday-Friday, 8 : 00 AM to 4 : 30 PM

Work Arrangement : Hybrid (in-office presence required)

Salary Range : $105,000-$115,000 annually

The posted salary reflects CCMSI's good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits-including Medical, Dental, Vision, Life Insurance, ESOP, and 401K-is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

At CCMSI , we believe the foundation of great client service starts with great people. As a leading, employee-owned Third Party Administrator, we pride ourselves on a team-focused culture where collaboration, innovation, and service excellence are part of our everyday work. We are seeking a confident, analytical, and relationship-driven Workers' Compensation Claim Supervisor to join our Irvine-based team.

This is an opportunity to supervise a team of adjusters handling California workers' compensation claims. If you are a strong mentor, strategic problem-solver, and passionate about service quality, we want to hear from you.

Why Join CCMSI?

  • Culture : Our Core Values are lived daily-integrity, enthusiasm, and a client-first mindset.
  • Career Development : We offer structured learning programs and career paths to help you grow and advance.
  • Work-Life Balance : Hybrid schedules, predictable hours, and manageable caseloads support your success.
  • Benefits : Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and a comprehensive benefits package including Medical, Dental, Vision, 401K, and ESOP participation.

Responsibilities

About the Role :

The Workers' Compensation Claim Supervisor is responsible for supervising a team of adjusters and directly managing complex and litigated California workers' compensation claims. You'll ensure that claims are handled in accordance with state laws, corporate claim standards, and specific client expectations.

Key Responsibilities :

  • Supervise all claim activity on designated accounts to ensure quality, timeliness, and compliance.
  • Directly handle complex and litigated claims as needed.
  • Review, assign, and mentor claims staff while providing ongoing technical support and development.
  • Monitor and authorize claim payments and reserve accuracy within designated authority levels.
  • Collaborate with vendors including legal counsel, medical case managers, and surveillance providers.
  • Identify training needs and provide coaching to support adjuster performance.
  • Ensure diary compliance, accurate documentation, and proactive claim management.
  • Uphold CCMSI's high service standards and client satisfaction goals.

    • Qualifications

    What You Bring :

  • Minimum 10 years of workers' compensation claims experience, including 3 years in a supervisory or leadership capacity.
  • Extensive knowledge of California WC regulations and claim best practices.
  • Strong analytical, organizational, and interpersonal skills.
  • A proactive, service-focused mindset with the ability to build trust and lead with influence.
  • Excellent written and verbal communication skills.
  • Bachelor's degree preferred.

    • Licenses & Certifications :

  • Valid California Adjuster's License required (or ability to obtain quickly).
  • SIP certification preferred.
  • Industry certifications such as AIC, CPCU, or ARM are a plus.

    • Ready to Lead with Purpose?

    Join a company where you're not just an employee-you're an owner. At CCMSI, we're building something better together.

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