Customer Service Rep Tax (Seasonal, Remote)

Seasonal Customer Service Rep Tax (Remote)

The Seasonal Customer Service Rep Tax (Seasonal, Remote) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients products and / or services.

A new career powered by you. Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "Worlds Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! As a remote Seasonal Customer Service Rep Tax (Seasonal), youll join an organically diverse team from 70+ countries where all members contribute and support each others success and well-being, proudly united as "game-changers."

Together, we help the worlds best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, were looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

Career growth and personal development. This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. Well give you all the training, technologies, and continuing support youll need to succeed. Plus, at Concentrix, theres real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Thats why we offer a range of free learning and leadership development programs designed to set you on your way to the kind of career youve always envisioned.

What you will do in this role. As a Customer Service Rep Tax (Seasonal) working from home, you will :

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and / or services
• Deliver expert customer experienceswith a smile.

Your qualifications. Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep Tax (Seasonal) (Remote) role include :

Whats in it for you. One of our companys Culture Beliefs says, "We champion our people." Thats why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And well invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include :

Reimagine the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

Location : USA, OH, Work-at-Home Language Requirements : Time Type : Full time Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.