Manager, R&D Applications

Manager, Clinical Systems R&D IT Business Applications

We are currently seeking a dynamic, highly motivated, and experienced individual for the position of Manager, Clinical Systems R&D IT Business Applications who will serve as the primary liaison between R&D Clinical Operations team and IT, responsible for the delivery and support of technology solutions that align with business needs and operational demands. This role requires proficiency in implementing, integration, and managing Medidata & Veeva clinical systems (e.g. CTMS, EDC etc.) in a regulated environment.

Job Duties and Responsibilities :

• Partner with Clinical business stakeholders to co-create technology plans which support their business objectives and operational demands
• Continuously assess current systems environment and identify changes (process and / or system) that enhance effectiveness
• Assist in the evaluation of new technology systems and / or service providers
• Oversee end-to-end management of IT projectsincluding planning, design, and implementationensuring projects are delivered on time, within scope, and with measurable business impact
• Work with a team of managed service providers supporting the lines of business technology needs including project delivery, solution design, enhancement requests and support services
• Accountable for managing clinical application systems through their full lifecycle, from implementation to ongoing optimization
• Lead and initiate troubleshooting quality and / or functionality issues associated with technology systems in scope
• Develop and maintain comprehensive project documentation, ensuring centralized storage and accessibility for knowledge management
• Manage and prioritize system enhancements and fixes in collaboration with business stakeholders
• Provide regular project status reports, manage issues proactively, and adjust schedules as needed while maintaining alignment with the overall program plan
• Responsible for timely execution of all GxP system commitments and compliance activities (Backup recovery, Disaster Recovery testing etc.)
• Collaborate with cross-functional IT teams to ensure seamless delivery of services, efficient communication, and shared accountability for outcomes
• Establish clear performance metrics and service level agreements (SLAs) to monitor IT service delivery, project outcomes, and stakeholder satisfaction
• Stay informed of emerging industry trends, best practices, and regulatory changes to proactively recommend technologies and process adaptations that empower the company during phases of rapid expansion
• Serve as the IT subject matter expert for application upgrades, integrations, and system enhancements across supported business areas

Key Core Competencies :

Education and Experience :

The base salary range for this role is $127,440 to $159,300. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Confidential Data : All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.

Compliance : Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Mental / Physical Requirements : Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.

Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.