Key Account Specialist, Grocery (GRAND RAPIDS)

Who We Are

At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.

Position Purpose :

The individual in this position will partner with the Northeast National Business Manger to sell and execute Lindt Everyday and Seasonal programs at assigned retailers which can include : Meijer, Wegmans, Giant Eagle, Market Basket, Wakefern, Price Chopper and Tops. The KAS will also serve as Lindt retail coordinator to work with our 3rd Party (Premium Retail) to get monthly executional plans and directives to the sales reps. Additional responsibilities would be special projects, working closely with Broker, giving upward feedback from the retailers to help NBM design best in class Corporate Strategies, new item set-ups, and participate in annual planning and internal presentations.

Essential Job Functions & Responsibilities :

Sales & Account Management

• Work cross functionally with Category and Go to Market teams to create and present data and driven sales presentations to assigned retailers.
• Analyze both syndicated and proprietary data to deliver a high level of analysis to provide insights and recommendations to support Lindt & Sprngli's continued growth. Additionally, report data and insights on a weekly, monthly, or as-needed basis.
• Compile monthly retailer business updates for review with the NBM. Include insights, risks and opportunities for the business.
• Prepare seasonal debriefs and post-analysis together with Analyst & Category Advisor to share internally and back to retailers
• Prepare call reports post meetings.
• Work with Broker Partners to ensure all new items and programs are set up accurately and on time within customer systems.
• Collect and analyze KPI's for Retail partners and deliver opportunities and successes
• Work with NBM to ensure all Lindt Samples (New Items, Shippers, etc) are ordered and delivered to all retailers.

Fiscal Responsibility

Order & Inventory Management

Product Development & Innovation

Qualifications & Requirements :

Skills & Knowledge :

Experience : Required

Preferred