Senior Field Service Representative 54746

Job Description :

Industry : Engineering

Job Category : Engineering - Electrical

Job Title : Senior Field Representative

Eaton s ES AMER ESS division is currently seeking a Senior Field Representative in the New Carlisle, IN area. Field Service Representative roles offer company car and guaranteed 40-hour paid week.

The expected annual salary range for this role is $82500.03 - $121000.04 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you ll do :

Eaton s Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team.

Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will :

Support customers across the power system lifecycle : startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies

Manage small projects independently and lead FSR teams on larger projects

Generate timely and accurate service reports on work, product performance, and warranties

Provide recommendations for improved electrical systems

Cultivate strong relationships with customers, team members, and partners

Mentor less experienced technicians

Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

Team Benefits :

Guaranteed 40-hour base pay, eligible for overtime and travel premiums

Career growth, mentorship and safety training

Company vehicle, toolkit, and phone

Tuition assistance for ongoing learning

Leads program with bonus pay

Opportunities across 32 service branches

Qualifications : Basic Qualifications

High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and / or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems

Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems

Must be able to work in the US without corporate sponsorship now or in the future

No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Must have a valid driver's license

Preferred Qualifications

Associate degree or higher from an accredited institution

Bachelor s degree in Engineering from an accredited institution

Electrical or General Contractor s License

Professional Engineering License

Experience performing power quality measurements, troubleshooting, analysis as well as protective relays

NICET / NETA certification

Skills :

Position Success Criteria :

Successfully complete and maintain compliance with Eaton s safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams

Submit to periodic customer required background and drug screenings

Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements

This position requires you to drive an Eaton vehicle

Understands 3-phase power systems and low, medium, and high voltage power distribution equipment

Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift / carry / push / pull up to 50 pounds. Occasionally required to push / pull >

50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and / or be exposed to high noise levels.

Ability to obtain and maintain a valid TWIC card

Proficient with hand and power tools for equipment assembly

Strong problem-solving and logical thinking skills

Works well under time constraints and in stressful situations

Explain technical problems and solutions

Collaborates effectively with the team to meet project deadlines

Skills and Certifications [note : bold skills and certification are required]

Power distribution

Electrical Troubleshooting

Industrial Electrical

Security Clearance Required : No

Visa Candidate Considered : No

Compensation

Base Salary - USD $82,500 to $121,000

• Never repost

Full-time

Benefits - Full

Relocation Assistance Available - No

Commission Compensation - No

Bonus Eligible - No

Overtime Eligible - No

Interview Travel Reimbursed - No

Candidate Details

5+ to 7 years experience

Seniority Level - Mid-Senior

Management Experience Required - No

Minimum Education - High School Diploma or Equivalent

Willingness to Travel - Always

Screening Questions

Do you have a minimum of 3 years evaluating and servicing power distribution equipment and / or control systems?

Do you currently reside within 50 miles of New Carlisle, IN; or are you Active Duty Military?