Operations Key Account Manager

Operations Key Account Manager

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. The Partner Operations (PO) team is chartered with the operational enablement of our partner ecosystem. The PO team sits within the Microsoft Business Operation (MBO) organization and is focused on making it easier for our partners to do business with Microsoft. A key component of the organization is supporting partners with their move to cloud and digital transformation. We do this through representing deep subject matter expertise and partner voice in design phase of launches and through delivery of change management for launches that are partner impacting.

We manage our partners through a community model with a differentiation of service provided to our top partners through a specific Operations Key Account Management function. We are accountable for representing the voice of our partners and customers in policy, process and platform; for landing change with partners and driving our partners to adopt new experiences / capabilities, for supporting the partner lifecycle of our partner ecosystem and ensuring that our partners are compliant.

This role is an individual contributor role as a Operations Key Account Manager (OKAM) within the PO organization. The OKAM is responsible for enabling our top partners as they transform to the cloud. By using data and their deep understanding of partner processes they will identify business insights and opportunities that accelerate their assigned partners' transformation, optimize processes and increase partner productivity.

If you love working with partners and are passionate about helping our partners to do business with Microsoft, then we invite you to learn more about the Partner Operations team. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development and recognizes and rewards great work.