Senior Sales Manager
Hilton Hawaiian Village is located on the widest stretch of beach, our 22-acre paradise features the best pools and waterslides in Waikiki, as well as the only saltwater lagoon. The resort has 2,800+ hotel rooms and over 150,000 square feet of event space. Hilton Waikoloa Village is located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close. The hotel sits on 62 acres, has 640+ hotel rooms and over 241,000 square feet of event space. This role can be based on property or remote based on candidate location. Salary range $100,000 - $130,000 and is based on applicable and specialized experience and location.
Hilton offers the best in-market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.
Ideal candidates for this role will possess :
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :
What will I be doing?
The Senior Sales Manager is responsible for securing prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel / s. Develops sales plans and strategies to meet or exceed established revenue and room night goals. Works with various departments to ensure requested services are provided to customers. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders' expectations.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values : Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes : Quality, Productivity, Dependability, Customer Focus, Adaptability.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Senior Sales Manager • Honolulu, HI, US