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Customer Support Specialist

Customer Support Specialist

Alphabe Insight IncMinneapolis, MN, United States
1 day ago
Job type
  • Full-time
Job description

Company Description

About Us

At Swift 7 Consultants , we are a results-driven management consulting firm based in Minneapolis, MN, dedicated to helping organizations achieve operational excellence and sustainable growth. Our team of professionals provides strategic insight, innovative problem-solving, and hands-on execution that drives measurable success. We believe in empowering our people to grow alongside our clients, fostering a culture of leadership, collaboration, and continuous learning.

Job Description

Job Description

We are seeking a Customer Support Specialist to join our growing team in Minneapolis. This role plays a key part in ensuring client satisfaction by providing professional, attentive, and solution-oriented support. The ideal candidate will thrive in a dynamic environment, maintain high attention to detail, and deliver consistent excellence in every client interaction.

Responsibilities

  • Provide outstanding customer assistance through phone and email communication.
  • Resolve client inquiries efficiently while maintaining a positive and professional tone.
  • Collaborate with internal teams to address customer needs and ensure timely solutions.
  • Maintain accurate records of customer interactions and follow up to ensure satisfaction.
  • Identify opportunities to enhance client experience and streamline support processes.

Qualifications

Qualifications

  • Strong communication and problem-solving skills.
  • Ability to manage multiple tasks while maintaining accuracy and professionalism.
  • Detail-oriented and proactive approach to resolving challenges.
  • Commitment to providing exceptional customer service.
  • Proficiency with basic computer and office applications.

    • Additional Information

    Benefits

  • Competitive annual salary ($58,000 - $63,000).
  • Professional growth and career development opportunities.
  • Supportive, collaborative, and professional work environment.
  • Comprehensive training and continuous learning programs.
  • Full-time position with long-term potential.
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    Customer Support Specialist • Minneapolis, MN, United States