Physical Security Systems Technician

Insight Global is looking for a Physical Security Systems Technician to join their clients team. This candidate will :

Deliver physical access control and video monitoring technologies to support building security and privacy requirements

Conduct and manage system maintenance, upgrades, and enhancements

Design, document, and implement physical security technology using structural drawings and as-builts

Troubleshoot and resolve hardware and application issues

Troubleshoot and resolve break-fixes

Support end-u , vendors, and teams across multiple times zones

Manage vendors during installations and support visits

Effectively escalate and communicate implementation issues internally and externally

Maintain strict confidentiality with information while safeguarding intellectual property

Follow corporate physical security technical policies, standards, and operating procedures

Assist, where needed, with the development and implementation of physical security technical policies, standards, and operating procedures

Occasional travel is required domestically and internationally (passport required)

Occasional after hours support for both planned implementation and break-fixes

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .

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Required Skills & Experience

5+ years Physical Security hardware and software technical experience in an enterprise environment

3+ years supporting Physical Security projects

Successful project participation and delivery at an enterprise level

Comprehension and adaptation of Information Security and Risk concepts

The ability to translate complex technical concepts into business friendly language

Experience in Financial Services or other regulated industry with security as a top priority

Technical Skills :

Application installation and end-user support for enterprise ACS, VMS, and CCTV components such as electronic locks, card readers, request to exit devices, access control panels, reader boards, power supplies and cameras.

Hardware troubleshooting of ACS, VMS, and CCTV components

API integration into physical security systems

Windows Server and workstation troubleshooting

Basic networking concepts and troubleshooting

Experience with project frameworks

Experience with architectural design software

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.