Job Description
Can you pivot multiple times a day? Are you a problem solver that leads through taking action? Do you live by the mantra "Control what you can Control?"
Our growing client is looking for a leader for a 30 person communications department. This leader will manage / work along side a supervisor in servicing a demanding clientele within a 50 mile radius. If you have experience working in a demanding / pulling in various direction healthcare call center setting - we want to talk to you.
Qualifications / Requirements :
- Minimum of three (3) years of prior management experience of similar scope
- Must be available for recall in times of crisis or when needed
- Ability to pass a pre-employment drug test
- Ability to pass a pre-employment background and MVR check
- Professional, outgoing and friendly with excellent customer service skills
- Self-motivated; must have the ability to work independently and complete assignments as instructed with the prescribed routines and standard practices.
- Able to work in a busy, high-stress environment and be able to think / react quickly and effectively in tense situations.
- Proficient with MS Office (Word, Excel and Outlook) and google applications
- Maintain certifications with timely completion of refresher courses and CMEs