Michael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion.
If you enjoy working in a creative fast-paced environment then we would love to hear from you!
Michael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion.
If you enjoy working in a creative fast-paced environment then we would love to hear from you!
ESSENTIAL JOB RESPONSIBILITIES
SALES GENERATION
- Meet personal and store sales goals
- Continue to develop personal sales techniques and assist in the development of associates sales techniques to maximize sales
- Utilize elevated levels of sales and service to maximize sales performance
- Demonstrate an in-depth knowledge of the merchandise
- After closing a sale monitor all details including : shipping alterations (if applicable) and special requests to ensure customer satisfaction
- Ensure all sales related policies and procedures are maintained
- Maintain a keen interest in the fashion industry and market trends
CUSTOMER SERVICE
Support and encourage staff to provide the highest level of customer serviceBuild and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client booksResolve all client problems and complaints quickly and effectively ensuring client satisfactionAssist sales associates with various customer service issues (i.e. dissatisfied customer returns defective merchandise)OPERATIONS
Collaborate with store manager in areas of risk management physical security store cash controls and inventory managementAssist in the training of sales staff in all areas of appropriate register usage and maintenanceUnderstand and properly execute all management register functionsAssist in all areas of stock shipping receiving protocol / policies procedures and all shipping / receiving related paperworkParticipate in inventoriesOnly applicable for Offsite drivers : Responsible for driving product to and from the Offsite location on an as needed basisMERCHANDISING / VISUAL
Ensure the selling floor is neat organized stocked and reflects the correct visual image at all timesAssist in the implementation and maintenance of all merchandising / visual directivesEnsure deliveries are properly processed in a timely mannerIdentify product concerns in a timely mannerCommunicate inventory needs to support the business goalHUMAN RESOURCES
Ensure image and grooming standards are professional and reflective of the brand image at all timesAdhere to work schedule inclusive of time and attendanceSupport and assist in follow-up for all training programs and seminarsWORK EXPERIENCE
Minimum 2 years specialty retail experience.
The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation gender identity religion national origin age military status disability genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at
Required Experience :
Manager
Key Skills
Business Development,SAAS,Customer Service,Revenue Growth,Product Knowledge,Account Management,CRM,Private equity,New Customers,Partnerships,Business Units,Sales Goals,Sales Process,Sales Organisation,New Clients
Employment Type : Full-Time
Experience : years
Vacancy : 1