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Quality Assurance Manager
Quality Assurance ManagerThermTech • Waukesha, Wisconsin, USA
Quality Assurance Manager

Quality Assurance Manager

ThermTech • Waukesha, Wisconsin, USA
24 days ago
Job type
  • Full-time
  • Permanent
Job description

Position Description

We are committed to hiring top talent into our operations teams to deliver world-class services. We look for self-motivated and goal-oriented people eager to learn our trade and be a part of our growing team. We value individuals who are problem solvers team workers and maintain a bright positive attitude. If you like a fast-paced work environment to learn lifelong skills we welcome your completed application.

Position Location : 301 Travis Ln Waukesha WI 53189 with travel to other ThermTech locations in Waukesha and New Berlin

Position Hours : Primarily 8 : 00 AM - 5 : 00 PM. Monday - Friday; however this position must ensure that production functions are maintained 24 / 7 potentially requiring on-call availability.

Position Salary : $85000 - $140000

Salaries are based on a number of factors including the skills and experience of the candidates. It is common to be hired at the lower to middle end of a salary range and while it is possible to be hired at the higher end it often requires unique circumstances such as proven expertise.

Company Benefits :

  • Health Insurance
  • Dental Insurance
  • 401(k) - Company matched 50% on the 1st 4%.
  • Paid Time Off - Accrued annually with 80 hours for the first year of service
  • 8 Paid Holidays
  • Basic Life and AD&D Insurance at no cost to employee
  • Optional Voluntary Life Insurance
  • Short-Term and Long-Term Disability Plans at no cost to the employee
  • Health Savings Account (HSA) for employees enrolled in ThermTechs Insurance
  • ThermTech provides the opportunity to earn enough HSA funds to offset the deductible of health insurance when employee and spouse (if applicable) have a yearly physical with ThermTechs On-Site Clinic and participate in the Employee Wellness Program.
  • Employee assistance program : Confidential 24 / 7 support and short-term counseling
  • Tuition reimbursement / Professional development assistance.
  • Other : On-site Clinic services (On-demand Urgent and Primary Care Virtual Video Visits Chiropractic Care and Health Coaching) available to all employees and their family at no additional costs even if they are not covered by ThermTechs health insurance.
  • Discounted Standard Process supplements.
  • Free Uniforms Safety Equipment and Employee recognition (PIN) program

For more information please visit our website :

Job Description :

Summary :

The Quality Manager position is responsible for the development maintenance measurement and communication of all aspects of the quality management system. The position is responsible for managing all quality assurance personnel. The Quality Manager position is responsible for developing and implementing the required internal systems to ensure the organization meets all customer regulatory and statutory requirements.

Job Duties & Responsibilities (Essential Functions) :

1. Quality Management System

a. Schedule and lead the annual review and approval of all quality management system and quality operating procedures.

b. Publish and approve all quality management system documents.

c. Ensure the quality management system meets the requirements of ISO 9001 and AS9100.

d. Develop the quality management system in order to meet the changing and growing requirements of customers specifications and the organization.

e. Perform management of change activities to ensure the integrity of the quality management system and the effective roll out of changes to ThermTech personnel.

f. Assist in the production of training materials related to the Quality Management System.

2. Management Representative

a. Report to top management the health performance and need for improvement of the quality management system.

b. Promote customer focus and an awareness of meeting customer requirements throughout the organization.

c. Ensure actions are implemented to reduce the likelihood of non-conformities.

3. Management Review

a. Administrate Quarterly Management Review and Weekly presentations

i. Collect data and report the status of all organizational and departmental quality metrics.

4. Audit System

a. Internal (First Party)

i. Maintain the annual internal audit schedule.

ii. Assign internal auditors to ensure auditor independence

iii. Hold opening and closing meetings.

iv. Report on audit results

b. Customer (Second Party)

i. Complete all requested self-audits.

ii. Coordinate with the customer to schedule audits (customer requests the audit).

iii. Oversee the customer audit and coordinate with ThermTech personnel.

c. Accreditation (Third Party)

i. Coordinate and schedule accreditation audits.

ii. Oversee the audit and coordinate with ThermTech personnel.

5. Champion Continual Improvement

a. Create and manage corrective and preventative actions based on the needs of the organization metrics and data gathered from audits.

6. Leadership and Management

a. Provide leadership and personnel development for relevant teams.

The statements herein are intended to describe the general nature and levels of the works performed by employees but are not a complete list of responsibilities duties and skills required of personnel so classified. Furthermore the job description does not constitute a written or implied contract for employment. ThermTech reserves the right to revise or change job duties and responsibilities as the need arises.

Minimum Requirements :

  • Applicants must be legally entitled to work in the United States (i.e. a citizen or national of the U.S. a lawful permanent resident a non-resident authorized to work in the U.S. without ThermTech sponsorship). ThermTech does not sponsor visas either at time of hire or at any later time.
  • This position must satisfy ITAR (DSP-5) compliance requirements; therefore candidates must be a lawful permanent resident 8 U.S.C. 1101(a)(20) or a protected individual 8 U.S.C. 1324b(a)(3). Employment of Foreign Persons(s) 22 CFR 120.63 will be contingent on receiving the DSP-5 license from the US State Department.
  • All hires are contingent upon a 9-panel hair follicle drug test & background check.
  • May be required to obtain and maintain forklift operation certification
  • May be required to work overtime or any shift including weekends.
  • Physical & Mental Demands : The following physical and mental demands consist of but are not limited to the following :

  • Must be able to work in a standing position for extended periods in a non-climate controlled industrial environment
  • Ability to bend pull stoop and reach to perform functions.
  • Capable of lifting and carrying at least 25-pound objects throughout shift
  • Must be exposed to heat fumes noise humidity etc.
  • Must have the cognitive and mental capacity to perform essential job functions.
  • Must demonstrate the ability to read write and communicate in the English language.
  • Must demonstrate the ability to perform fundamental mathematical skills and concepts (e.g. addition subtraction multiplication division fractions decimals percentages and the basics of algebra and geometry).
  • Visual acuity to read documents computer screens files etc.
  • Ability to hear in person and via phone.
  • Education : High school diploma or equivalent required

    Four-year degree in quality management management or science related field preferred

    Experience :

    Experience in creating managing and implementing quality management systems and procedures that meet specification regulatory and organizational needs.

    Experience as an auditor and auditee.

    Demonstrated experience crafting Nadcap heat-treat policy and audit exposure strongly preferred.

    Hard Skills :

  • Capability to lead a team as well as be an effective team member.
  • Ability and confidence to interpret complex specifications and translate into internal policies and procedures.
  • Excellent interpersonal skills.
  • Possess critical evaluation skills.
  • Organize and lead meetings.
  • Soft Skills :

  • Excellent written & verbal communication skills
  • Excellent time management
  • Attention to detail
  • Organized
  • Adaptability
  • Self-motivated
  • Able to work collaboratively with others
  • Willingness to learn & take direction
  • ThermTech does not accept unsolicited resumes from staffing agencies headhunters recruiters and / or placement agencies. Please do not directly contact our executives or managers via email or phone or by other means. Your correspondence will not be returned. All communications of this nature should be directed to

    Type : Full-time

    Pay : $85000.00 to $140000.00 per YEAR

    Required Experience :

    Manager

    Key Skills

    Quality Assurance,FDA Regulations,Food Industry,Food Safety Experience,ISO 9001,Quality Systems,Food Processing,Quality Control,Quality Management,QA / QC,Selenium,HACCP

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 85000 - 140000

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    Quality Assurance Manager • Waukesha, Wisconsin, USA

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