SENIOR TECHNICAL WRITER SERVICE & REPAIR, ADVANCED SURGICAL

We anticipate the application window for this opening will close on - 27 Jun 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

• A Day in the Life

Senior Technical Writer supporting Service and Repair instructions and other documents for the AST product line.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. Were working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.

This position has the responsibility and authority to drive, create and deliver technical documentation for global field and depot service employees, and hospital Bio-Med customers. This individual will be primarily responsible for creating and delivering the service manuals and other technical instructions for surgical innovations, visualization, and lung health products / technologies to give both employees and customers the technical information required to troubleshoot, repair, and maintain products in these businesses.

This position is based in Lafayette, CO and is required to be on-site when required. Applicants outside the area will not be considered.

Responsibilities may include the following and other duties may be assigned.

Plans, develops, writes, and edits detailed technical instructions for Service & Repair technicians

Produces PDF and HTML / web-based publications using a variety of tools

Conducts interviews with various users, subject matter experts and technical staff to gather data for documentation

Researches and translates technical information into procedures and other information for highly technical and less technical audiences

May document engineering processes and specifications

Recommends formats responsive to technical and user requirements

Produces products that conform to company documentation and quality assurance standards

Bachelors degree required, Technical Writing or Engineering preferred

Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience

Experience working in a regulated environment, preferably in medical device

Comfortable working with topic-based authoring in a content management system, specifically MadCap Flare

Experience writing materials for Service & Repair for medical equipment

Able to work in the Adobe Creative Suite applications and Adobe FrameMaker

Expertise in Microsoft Office applications

Familiarity with Product Lifecycle Management systems such as Agile or Windchill

Comfortable in a hybrid work environment, able to be in our Lafayette, CO facility as frequently as needed

Able to work standard working hours

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles : While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD) : $83,200.00 - $124,800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week : Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance / reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees : Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below :

Medtronic benefits and compensation plans ( https : / / www3.benefitsolver.com / benefits / BenefitSolverView?page _name=signon&co_num=30601&co_affid=medtronic)

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people.

We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here ( http : / / www.medtronic.com ) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here ( https : / / www.medtronic.com / content / dam / medtronic-wide / public / united-state... ) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people.

We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

These commitments set our team apart from the rest :

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( https : / / www.e-verify.gov / employees ) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.

If you need assistance completing your application please email [email protected]

To request removal of your personal information from our systems please email [email protected]

J-18808-Ljbffr