Talent.com
No longer accepting applications
Patient Services Representative

Patient Services Representative

Marina Harbor Detox, LLCSan Francisco, CA, US
3 days ago
Job type
  • Full-time
Job description

Join our dynamic team at Quadrant Health Group! Marina Harbor Detox, LLC a proud member of the Quadrant Health Group, is seeking passionate and skilled Client Care Coordinators to join our growing team in San Francisco, CA. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients.

What You'll Do :

The Client Care Coordinator is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor.

Major Tasks, Duties and Responsibilities of a Skilled Medical Coordinator / Client Care Coordinator :

Client Care & Health Monitoring

  • Conduct nursing assessments upon client admission and complete intake consents.
  • Perform ongoing health assessments, including vital signs and behavioral observations.
  • Monitor and document client health status, ensuring accurate and thorough reporting.
  • Conduct COWS and CIWA assessments as required during detox and throughout treatment.

Medication Management & Documentation

  • Oversee self-administration of medication and ensure proper documentation.
  • Monitor medication compliance, conducting counts at least three times per week.
  • Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR.
  • Accept and transcribe physician phone orders, ensuring accuracy and compliance.
  • Communicate directly with pharmacies and physicians regarding medication orders.
  • Ensure proper medication destruction and disposal as needed.

    • Testing & Reporting

  • Collect and supervise urinalysis (U / A) and blood alcohol concentration (BAC) samples , ensuring accurate reporting and disposal.
  • Perform and document routine tuberculosis (TB) tests as required.
  • Conduct audits of nursing documentation and ensure compliance with policies and procedures.
  • Provide detailed shift reports to maintain continuity of care.

    • Facility & Safety Oversight

  • Perform patient rounds every 30 minutes to ensure client safety.
  • Monitor and itemize OTC medications and medical supplies , notifying management when reordering is necessary.
  • Maintain cleanliness and organization of medical stations and common facility areas.
  • Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients.

    • Collaboration & Compliance

  • Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care.
  • Notify prescribers and management of any behavioral or health status changes.
  • Assist with pharmacy, medical store, and facility supply runs as needed.
  • Maintain compliance with all applicable regulations and ethical standards.
  • Participate in team meetings and training sessions as needed.

    • What You'll Bring :

    Skills, Knowledge and Competencies for Medical Coordinator / Client Care Coordinator :

  • Strong knowledge of nursing principles, medication administration, and detox protocols.
  • Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal.
  • Understanding of state and federal healthcare regulations, especially in a residential treatment setting.
  • Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements.
  • Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers.
  • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
  • Proficiency in basic computer skills and electronic health records (EHR) systems.
  • Ability to work effectively in a fast-paced environment.
  • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
  • Strong attention to detail and ability to work in a fast-paced environment.

    • Skilled Medical Coordinator / Client Care Coordinator Qualifications :

  • LVN, CCMA, EMT, or CNA certification / license (required based on role).
  • SUDRC or RADTI certification required (can be obtained after hire).
  • Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred).
  • CPR / BLS certification (required or must be obtained before hire).
  • Experience with COWS and CIWA assessments (preferred but not required).
  • Experience in handling and monitoring medications, including controlled substances.
  • Previous experience in a clinical or healthcare setting preferred.
  • Current CPR and First Aid Certification.
  • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.

    • Why Join Quadrant Health Group?

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Paid time off, sick time and holidays.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • A chance to make a meaningful impact on the lives of our clients.

    • Compensation & Licensing Requirements :

    $26 - $29 per hour For CCMA, EMT, or CNA with valid certification / license (Must obtain SUDRC or RADTI certification)

    $29 per hour For candidates with over 6 months of detox or supervisory experience

    $35 per hour For Licensed Vocational Nurses (LVNs)

    #HP

    Compensation details : 26-35 Hourly Wage

    PI2f76387c19c5-31181-38258578

    Create a job alert for this search

    Patient Service Representative • San Francisco, CA, US

    Related jobs
    Patient Services Representative

    Patient Services Representative

    eTeam IncSan Carlos, California, United States
    Full-time
    Quick Apply
    Title - Patient Services Representative.If interested, please Contact - 732-401-9133.Show moreLast updated: 30+ days ago
    • Promoted
    Patient Service Representative - FT - Days - Patient Access @LG

    Patient Service Representative - FT - Days - Patient Access @LG

    El Camino HealthLos Gatos, CA, US
    Full-time
    Patient Services Representative.El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward.We are proud of our...Show moreLast updated: 4 days ago
    • Promoted
    Patient Services Representative II, OBGYN

    Patient Services Representative II, OBGYN

    California StaffingSan Francisco, CA, US
    Full-time
    Job Opportunity At Sutter Health.Serves as the first point of contact for patients entering the medical facility.This job is intended for use by positions employed by an outpatient facility.Greets ...Show moreLast updated: 5 days ago
    • Promoted
    Patient Services Representative II, Maternal Fetal

    Patient Services Representative II, Maternal Fetal

    Sutter HealthSan Jose, CA, US
    Full-time
    Serves as the first point of contact for patients entering the medical facility.This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies ...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Representative II, Internal Medicine

    Patient Services Representative II, Internal Medicine

    Sutter HealthSunnyvale, CA, US
    Full-time
    Serves as the first point of contact for patients entering the medical facility.This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies ...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Navigator

    Patient Navigator

    University of California - San Francisco Campus and HealthSan Francisco, CA, United States
    Temporary
    Monday through Friday, 8 : 00 AM - 5 : 00 PM.Occasional availability during evenings or weekends is required.The Aftercare Coordinator serves as a dedicated Patient Navigator within UCSF Benioff Childr...Show moreLast updated: 30+ days ago
    Patient Service Representative

    Patient Service Representative

    My Best HomecareSan Jose, California, United States
    Full-time
    Quick Apply
    THIS IS NOT A REMOTE WORK POSITION.My Best Homecare, an established Home Respiratory Medical Equipment provider, currently has the following permanent full-time position available at our San Jose l...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Patient Account Representative

    Senior Patient Account Representative

    OU HealthSan Jose, CA, United States
    Full-time
    Senior Patient Account Representative.Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including bill...Show moreLast updated: 1 hour ago
    • Promoted
    Senior Director, Patient Services

    Senior Director, Patient Services

    ArdelyxFremont, CA, United States
    Full-time
    Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medic...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Service Representative

    Patient Service Representative

    RadNetSan Francisco, CA, US
    Full-time
    Patient Service Representative.Artificial Intelligence; Advanced Technology; The very best in patient care.With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training an...Show moreLast updated: 30+ days ago
    Patient Service Representative

    Patient Service Representative

    ZOLL LifeVestSan Jose, CA, US
    Full-time
    Quick Apply
    Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac ...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Navigator 2

    Patient Navigator 2

    University of California - San Francisco Campus and HealthSan Francisco, CA, United States
    Full-time
    The Spinal tumor and Deformity Patient Navigator for the UCSF Brain / Neurospine Tumor Center provides individualized assistance and support to patients throughout their care with Neurosurgery, servi...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Navigator 3

    Patient Navigator 3

    University of California - San Francisco Campus and HealthSan Francisco, CA, United States
    Full-time
    The Pediatric Oncology Patient Navigator for the UCSF Pediatric Medical Specialties provides individualized assistance and support to patients throughout their care with Pediatric Oncology, serving...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Patient Account Representative II

    Patient Account Representative II

    Stanford Health CarePalo Alto, CA, United States
    Full-time
    Patient Account Representative.The Patient Account Representative (PAR) is responsible for the timely and accurate processing of insurance balance patient claims in accordance with contracts and po...Show moreLast updated: 2 hours ago
    • Promoted
    Patient Access Representative II

    Patient Access Representative II

    Sutter HealthSan Mateo, California, United States
    Full-time
    Serves as the face to face point of contact for patients.This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patient...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Patient Services Representative

    Patient Services Representative

    Marina Harbor Detox, LLCSan Francisco, CA, US
    Full-time
    Join our dynamic team at Quadrant Health Group! Marina Harbor Detox, LLC.Quadrant Health Group, is seeking passionate and skilled Client Care Coordinators to join our growing team in San Francisco,...Show moreLast updated: 11 hours ago
    • Promoted
    Patient Access Representative II, Emergency

    Patient Access Representative II, Emergency

    Sutter HealthBurlingame, CA, US
    Temporary
    Serves as the face to face point of contact for patients.This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patient...Show moreLast updated: 6 days ago
    • Promoted
    Patient Financial Services Representative

    Patient Financial Services Representative

    Banner HealthOakland, California, United States
    Full-time
    Remote Patient Financial Services Representative.Innovation and highly trained staff.Banner Health recently earned Great Place To Work Certification. This recognition reflects our investment in work...Show moreLast updated: 1 day ago