Assured Imaging, a Rezolut company, is seeking a Medical Records Clerk to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes
Job Summary
The Medical Records Clerk is responsible for retrieving and processing both paper and electronic medical and billing record requests from medical facilities, physicians, patients, or other entities and respond to other general release of patient information while maintaining the confidentiality and security of PHI.
Essential Functions of a Medical Records Specialist
- Works closely with administration and staff to support requests from patients and outside entities with obtaining records to support patient care and / or secure payment
- Clerical duties, including answering phones, scanning, copying, printing and mail
- Investigate and respond timely to inquiries received by email, phone, Teams or other means
- Responsible for accurately documenting and actioning accounts
- Draft communications to patients, patient representatives, payors, and outside entities as needed
- Report on status of patient concerns, trends, missing information to management team
Competencies / Skills
Outstanding communications and interpersonal abilitiesKnowledge of HIPPA and client confidentiality lawsBasic understanding of medical terminology and administrative processesStrong organizational skills with an ability to effectively manage large amounts of detailed informationStrong commitment to customer satisfaction and an ability to make quick and accurate decisionsAbility to work independently with minimal supervision and as a part of a teamAbility to work at a high-volume level of accuracyProficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resourcesWillingness to learn and take on new challenges, roles and duties as assignedRequired Education and Experience
HS / Diploma GED equivalentAt least 1 year of relevant experienceWhat We Offer
Health, Dental, & Vision Insurance401(k)Basic Life / AD&DDisability InsurancePaid Time OffEmployee Assistance ProgramPosition Type / Expected Hours of Work
Full time, 8a-5pOnsite