CCBHC Targeted Case Manager

Job Title :

Targeted Case Manager – Certified Community Behavioral Health Center (CCBHC)

Location : Geneva, NY

Employment Type : Full-Time.

Schedule :

Monday - Friday, 8 : 30a-4p.

Job Summary : The

Targeted Case Manager

for the Certified Community Behavioral Health Center (CCBHC) plays a key role in improving client health outcomes by addressing behavioral health, mental health, and social determinant needs. This position supports clients by coordinating clinical and non-clinical services and helping them navigate these systems effectively. The CCBHC employs a high-quality, consistent set of protocols for screening, intake, outreach, navigation, and care coordination, ensuring clients receive the necessary resources to meet their recovery goals.

Required Qualifications :

High School Diploma or GED required.

Minimum 1 year of related experience, preferably in Behavioral Health.

Proven ability to establish supportive client relationships.

Ability to perform duties in a stable, consistent, and predictable manner.

Valid NYS Driver’s License in good standing.

Preferred Qualifications :

Associate degree in a Health Care–Related Field.

Required Skills and Competencies :

Communication :

Excellent written and verbal communication skills.

Ability to effectively communicate with culturally diverse individuals, staff, and service provider agencies.

Knowledge & Experience :

Familiarity with local behavioral health systems and resources addressing social determinants of health.

Experience with MS Excel and strong data collection and entry skills.

Problem-Solving :

Strong organizational, time management, and problem-solving skills.

Ability to remain calm and effective in crisis situations.

Interpersonal :

Skilled in establishing supportive, collaborative client relationships.