Customer Service Representative
Sterling Engineering Inc.Benicia, CA, US30+ days ago
Job type
- Temporary
Job descriptionStrong communication skills (both verbal and written) to interact effectively with customers and internal teams Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously Familiarity with engineered products and manufacturing processes is preferred
Job Description
Job Description
Title : Customer Service Representative
Location : Benicia, CA 94510
Hire Type : 6+ months contract with full benefits!
P ay : $25-$35 / hr.
Benefits : As a contract employee of Sterling, you are eligible to receive a Full Employee Benefits Package that includes paid time off, paid holidays, 3 medical plans to choose from, dental & vision plans, 401(k), and an Employee Stock Ownership (ESOP) plan.
Job Duties :
- Respond to customer inquiries (pricing, parts availability, order status, expedite requests, etc.) for a sales team
- Process orders, quotations, and change orders quickly and accurately
- Negotiate terms with customers (lead-times, delivery, payment) to establish win-win agreements
- Resolve Accounts Receivable issues, including applying credits and discounts
Qualifications :
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
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Customer Service Representative • Benicia, CA, US