Workplace Operations Coordinator (Bellevue)

Role : Workplace Operations Coordinator

Location : Bellevue, WA

Duration : 12+ Months

The Workplace Operations Coordinator is responsible for delivering exceptional customer service while managing projects, owning key vendor relationships, and executing day to day operations while maintaining an organized, best in class environment.

Our ideal candidate is a proactive individual with a keen curiosity and generosity of spirit that is supportive of everyone : our employees, visitors, guests, and vendors alike.

Responsibilities include, but are not limited to :

• Customer Service - Provide the best customer experience for employees, visitors, board members, candidates, and everyone in between.
• Manage Service Now tickets within our Workplace SLA (service level agreement) with a focus on customer delivery Building Management Liaison. Work with building management by submitting tickets on behalf of our organization.
• Additionally, you will need to work with building management on vendor access and documentation required to perform work onsite.
• Continuous Improvement Engage in operational protocols and processes to initiate continuous improvement and efficiencies in our operational pipeline.
• Communication Ready - Provide timely communications to employees regarding all that impacts them from building related issues to events to holiday schedules, etc.
• Support Site Manager with budget management.

Skills :