Character Supervisor

As a Character Team Supervisor youll lead our team of character performers helping to bring joy laughter and memorable moments to every guest you meet. Youll oversee daily operations support performers and occasionally step into character yourself to ensure the show always goes on!

As a Character Team Supervisor you will :

Deliver exceptional guest service ensuring every interaction reflects Westgates welcoming culture.

Conduct daily warm-ups and pre-shift meetings to motivate and prepare the team.

Supervise character interactions performances and scheduled activities for quality and consistency.

Act as a liaison between the character team and resort leadershipsharing feedback updates and creative ideas.

Support events lobby greetings and family experiences with enthusiasm and professionalism.

Maintain a safe and enjoyable environment for both guests and performers.

Ensure costume care cleanliness and proper handling at all times.

Assist with scheduling coaching and training team members.

Step into a character role when needed to support the operation.

To excel in this role you must embody our core values of  integrity passion and a strong work ethic . These values are essential to our success and we are looking for someone who shares our commitment.

Qualifications :

12 years of supervisory experience preferred.

Character performing or entertainment experience (a plus but not required).

A high school diploma or equivalent.

Strong communication and interpersonal skills.

Ability to create a fun engaging environment for guests of all ages.

Willingness to perform in a character costume weighing up to 15 lbs.

Ability to stand walk bend and move energetically throughout the shift.

Ability to communicate clearly and effectively in English (bilingual a plus).

Knowledge of basic safety procedures and performance protocols.

• Must be at least 18 and have a valid drivers license to drive company golf carts

Required to pass a background check drug test and verify eligibility to work in the U.S.

May require flexible scheduling including weekends holidays and evenings.

Additional Information :

Why Westgate

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.

Remote Work : No

Employment Type : Full-time

Key Skills

Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator

Experience : years

Vacancy : 1