Talent.com
Senior Product Manager PRM, Reporting & InsightsRemote (US & Canada)
Senior Product Manager PRM, Reporting & InsightsRemote (US & Canada)Muck Rack • Providence, RI, US
No longer accepting applications
Senior Product Manager PRM, Reporting & InsightsRemote (US & Canada)

Senior Product Manager PRM, Reporting & InsightsRemote (US & Canada)

Muck Rack • Providence, RI, US
23 days ago
Job type
  • Permanent
Job description

Senior Product Manager PRM, Reporting & Insights

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack's AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR's impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.

We're looking for an experienced and collaborative Sr. Product Manager PRM, Reporting & Insights to join our Reporting team, which is primarily responsible for the suite of experiences that enable customers to effectively report on their coverage and PR efforts.

Reporting to our Sr. Director of Product, you'd join a 20-person Product team consisting of product managers, product operations, and product designers, all motivated to build a best-in-industry solution. As a Sr. Product Manager, you will collaborate cross-functionally with our tech teams to build industry-changing projects for how brands and agencies measure their impact in an evolving internet landscape.

What You'll Do :

  • Partner with product leadership to establish, validate, and sell a strategy for Reporting & Insights at Muck Rack, ensuring customers can effectively report on their coverage
  • Project manage all Reporting & Insights projects, from scope to release, partnering with UX, go-to-market, product marketing, and revenue stakeholders
  • Explore innovative solutions for a market that's ripe for innovation, advocating for new possible approaches to old PR problems, and demonstrate an openness for leveraging AI to shape workflows in ways that provide clear value
  • Identify, track, and report back on key product health metrics to showcase the effectiveness of our roadmap and build decisions, and prioritize necessary follow-up work to close gaps
  • Write clear requirements, and acceptance criteria to ensure tech teams have the clarity they need to deliver high quality outcomes for users and internal stakeholders
  • Maintain the day-to-day backlog with the engineering teams, ensuring all tickets are prioritized and planned to meet targeted milestones
  • Inform and manage project plans on more major projects to ensure cross-functional dependencies are known and tracked, and define and track progress against project OKRs
  • Communicate effectively with team members and key stakeholders to achieve project goals and to identify and mitigate risks as they arise
  • Analyze and monitor qualitative and quantitative data on Muck Rack to identify product opportunities or gaps that help us to develop world-class user experiences

How Success Will Be Measured In This Role :

  • Successful Roadmap Delivery : In collaboration with others, the right projects are built in an effective way, as demonstrated by key feature adoption metrics and impactful movement on health metrics
  • Customer First : Communicate effectively with customers and have an understanding of how to synthesize across multiple sources of user data and feedback, and creatively connect it to product strategy and development
  • Relationships : Build strong relationships cross-functionally and cross-departmentally to ensure successful feature adoption
  • If The Details Below Describe You, You Could Be A Great Fit For This Role :

  • 4+ years product management, or equivalent professional SaaS experience in customer success, UX research, product operations, product marketing, or data analytics roles
  • Proficiency in contributing to product development teams, from solution requirements to execution, and asynchronously breaking down product and technical requirements
  • Experience in using product development tools (ex. JIRA, Shortcut or Linear), navigating product analytics (ex. Heap, Pendo), and collaborative tools (ex. Miro, FigJam, LucidCharts, etc.)
  • Experience making sound and challenging prioritization decisions, and getting buy-in from all stakeholders related to that decision.
  • Experience working on a reporting suite of tools in some capacity, understanding the complexities of data visualizations, building effective dashboards, underlying data cleanliness, and more
  • Strong self-management practices with attention to detail
  • Experience partnering strongly with customer success teams, and building up a strong knowledge of key pain points and opportunities
  • Ability to distill business needs to support the product to meet those needs
  • Experience working on a complex, data-rich platform
  • Familiar with SQL queries with exploratory data analysis
  • Experience performing quality assurance (QA) testing to evaluate functionality and catch issues before they reach production
  • Interview Overview

    Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

  • 30 min interview with a member of our Talent Team
  • A 45 minute zoom interview with the hiring manager
  • Peer interviews with several Product team members
  • Final call(s) with executive team member(s)
  • Salary

    In the US, the base salary for this role is $131,000 - $147,000+, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

    For roles based in Canada, we offer a competitive salary range aligned with local market value. The base salary for this role in Canada is between $148,000$165,000 CAD.

    Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors.

    Why Muck Rack?

    Remote Work, Forever

  • Fully distributed team with a permanent remote setup
  • Home office stipend, phone and internet reimbursement, coworking membership
  • Virtual and in-person team bonding (lunches, events, competitions)
  • Transparent & Fair Compensation

  • Competitive geo-neutral pay in the U.S.
  • Annual reviews to ensure equity and market alignment
  • Standardized bonus or commission structure
  • 401(k) with employer contributions
  • Equity opportunities
  • Health & Wellness

  • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
  • 100% premium coverage for individuals on high-deductible plans
  • 24 / 7 Virtual Care and Employee Assistance Program
  • Employer-funded HSA contributions and other pre-tax benefits
  • Quarterly wellness stipend and free Headspace subscription
  • Time Off & Family Benefits

  • 4+ weeks of PTO, plus paid sick and mental health days
  • 13 paid holidays with the option to swap for personal days
  • Up to 16 weeks of fully paid parental leave
  • Learning and Development

  • Transparent pathways for internal mobility and promotion
  • Bi-annual performance reviews, team workshops, and leadership training
  • Unlimited access to Coursera and O'Reilly
  • 2 additional PTO days annually for learning and development
  • Inclusive, Customer-First Culture

  • Commitment to equity and valuing diverse perspectives
  • Agile, founder-led company focused on collaboration and innovation
  • Create a job alert for this search

    Senior Product Manager • Providence, RI, US

    Related jobs
    Product Specialist - Azure

    Product Specialist - Azure

    Arrow Electronics • Providence, RI, United States
    Full-time
    As a leading Microsoft Indirect Provider, Arrow relies on a dynamic team to propel its business.Therefore we are seeking a Microsoft Product Manager to bolster the rapid expansion of our Microsoft ...Show more
    Last updated: 19 days ago • Promoted
    Remote Product Tester – $45 / hr + Free Products – Start Now!

    Remote Product Tester – $45 / hr + Free Products – Start Now!

    OCPA • Newport, Rhode Island, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Manager Reporting & Analytics - Remote

    Manager Reporting & Analytics - Remote

    Prime Therapeutics • Providence, RI, US
    Remote
    Full-time
    Manager Reporting & Analytics - Remote.The Manager Reporting and Analytics is responsible for developing strategic priorities and executing operational plans for information delivery to both intern...Show more
    Last updated: 8 days ago • Promoted
    Remote AI Content Reviewer

    Remote AI Content Reviewer

    Outlier • Pawtucket, RI, United States
    Remote
    Full-time
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Show more
    Last updated: 1 day ago • Promoted
    INTEGRATED PRODUCT SUPPORT MANAGER-SS

    INTEGRATED PRODUCT SUPPORT MANAGER-SS

    McLaughlin Research • Newport, RI, United States
    Full-time
    INTEGRATED PRODUCT SUPPORT MANAGER-SS.Newport, RI 02840 US (Primary).McLaughlin Research Corporation (MRC) is seeking an Integrated Product Support Manager. The Integrated Product Support Manager wi...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager of Finance and Accounting

    Senior Manager of Finance and Accounting

    MAXIMUS • Newport, RI, United States
    Full-time
    Position is contingent upon contract award •.We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award)....Show more
    Last updated: 19 days ago • Promoted
    Senior Principal Product Manager (OCI / GEN AI)

    Senior Principal Product Manager (OCI / GEN AI)

    Oracle • Providence, RI, United States
    Full-time
    At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a complementary team of fellow creators and inventors. We act with the speed and demeanor of a start-up, wit...Show more
    Last updated: 5 days ago • Promoted
    Senior Manager, Technology Implementation (Workfront)

    Senior Manager, Technology Implementation (Workfront)

    BetMGM • Providence, RI, United States
    Full-time
    We are revolutionizing sports betting and online gaming in the United States.We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group.You know our name t...Show more
    Last updated: 5 days ago • Promoted
    Product Marketing Manager, Real-World Data (RWD)

    Product Marketing Manager, Real-World Data (RWD)

    Norstella • Providence, RI, United States
    Full-time
    Product Marketing Manager, Real-World Data (RWD).Location : Remote, United States.At Norstella, our mission is simple : to help our clients bring life-saving therapies to market quicker—and help pati...Show more
    Last updated: 5 days ago • Promoted
    Senior Director, Corporate Communications

    Senior Director, Corporate Communications

    Sensata Technologies • Attleboro, MA, United States
    Full-time
    The Senior Director, Corporate Communications is responsible for shaping and executing the company's global communications and marketing communications strategy. This role is a strategic leader resp...Show more
    Last updated: 12 days ago • Promoted
    Senior Manager, IT Web Services

    Senior Manager, IT Web Services

    Sumitomo Pharma • Providence, RI, United States
    Full-time
    Japan with operations in the U.With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bri...Show more
    Last updated: 16 days ago • Promoted
    Senior Manager Product Marketing

    Senior Manager Product Marketing

    Lumen Inc • Providence, RI, United States
    Full-time
    We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...Show more
    Last updated: 5 days ago • Promoted
    Senior Manager, Product Management (Enterprise Website) - Capital One Software (Remote)

    Senior Manager, Product Management (Enterprise Website) - Capital One Software (Remote)

    NY Staffing • Providence, RI, US
    Remote
    Full-time +1
    Senior Manager, Product Management (Enterprise Website).Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be ...Show more
    Last updated: 7 days ago • Promoted
    Remote Brand Opinion Contributor (Hiring Immediately)

    Remote Brand Opinion Contributor (Hiring Immediately)

    Earn Haus • Newport, Rhode Island, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Senior Business Intelligence Engineer

    Senior Business Intelligence Engineer

    Hasbro • Pawtucket, RI, United States
    Full-time
    At Hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. We're looking for adventurous and curious people who want to explo...Show more
    Last updated: 15 days ago • Promoted
    Product Manager (Leadership)

    Product Manager (Leadership)

    Rhode Island Staffing • Providence, RI, US
    Full-time
    At Meta, we are shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary product teams are creating new ways...Show more
    Last updated: 30+ days ago • Promoted
    Senior Product Marketing Manager- Multicloud Infrastructure

    Senior Product Marketing Manager- Multicloud Infrastructure

    Cisco • Providence, RI, United States
    Full-time
    The application window is expected to close on 11 / 28 / 25.Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.Cisco Security & Infrastr...Show more
    Last updated: 5 days ago • Promoted
    Sr. Product Manager, Merchant Tooling

    Sr. Product Manager, Merchant Tooling

    Lumi (Acquired by Narvar) • Providence, RI, US
    Full-time
    Product Manager, Merchant Tooling.Narvar is growing! Narvar is the post-purchase experience leader, helping 1,500+ of the world's most iconic brands engage and retain customers from order to doorst...Show more
    Last updated: 24 days ago • Promoted