Product Manager, Insurance - Global Payment

ResponsibilitiesThe Global Payments team provides professional payment solutions with the smooth functioning of payment channels to all global businesses of ByteDance to support the expansion and growth of ByteDance’s global businesses. About Us At ByteDance, we are dedicated to transforming the way people experience insurance. We are looking for an experienced Insurance Product Manager to join our dynamic team and help design and manage innovative insurance product solutions that meet customer needs and align with our strategic goals. Responsibilities : - Product Strategy & Roadmap : Design and develop insurance products from concept to launch, enable Insurance Sales & Claim in TikTok shop e-commerce platform, focusing on enhancing user / sellers experience, conversion rates, and revenue growth. - Market Research & Competitive Analysis : Conduct in-depth market research to understand consumer behavior, industry trends, and competitor strategies, using insights to inform product development. - Feature Development : Define, prioritize, and manage the development of platform features, such as promotion capability, product recommendations, flexible pricing and checkout processes. - Data-Driven Insights : Use data analytics to monitor product performance, identify opportunities for optimization, and drive decision-making. Define and track key performance indicators (KPIs) to measure success. - User Experience Optimization : Collaborate with UX / UI designers to create seamless, engaging, and intuitive shopping experiences that address user pain points and drive customer retention. - Cross-functional Collaboration : Work closely with teams across the organization, including technology, operations, and customer service, to ensure seamless product delivery and customer experience.QualificationsMinimum Qualifications : - Experience : Minimum of 3 years of experience in product management, specifically within an e-commerce industry, or insurance product management or a related role. Experience with large-scale e-commerce platforms or marketplaces is preferred. - Analytical Skills : Strong analytical and problem-solving skills, with experience in using data to drive decisions. Proficiency in using tools like Google Analytics, Mixpanel, or similar. - Customer-Centric Mindset : A deep understanding of e-commerce user behavior and a passion for creating solutions that delight customers. - Experience with end-to-end product management processes, including idea generation, roadmap development, feature prioritization, and launch. - Good understanding of Ecommerce and insurance industries. - Strong research, critical thinking, problem-solving skills, analytical skills, communication skills, self-driven, and quick-learner - Comfortable working in a fast-paced, dynamic environment with competing priorities and tight deadlines. Preferred Qualifications : - Bachelor's Degree or higher in a quantitative discipline such as Business, Insurance, Finance, or a related field. Advanced degrees or insurance certifications are a Information【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $165120 - $414000 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.​

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).​

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

For Los Angeles County (unincorporated) Candidates : ​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment : ​

1. Interacting and occasionally having unsupervised contact with internal / external clients and / or colleagues;​

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​

3. Exercising sound judgment.​

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation,